Hotel de Biestpoort, Leuven

I had a bad feeling about this hotel even before I came, and I should have trusted my gut instinct! I'm a very patient person, but this stay made me want to write the first ever negative review in my life! On arrival to the hotel, I was first unpleasantly surprised by where my room was located - on the first floor just above the stinking of cigarette smoke bar that served as a breakfast hall in the morning. My suspicion proved true - every week night I had to suffer as a passive smoker, as the smoke would lift into the room. The room itself was tiny - barely 10 m^2 and generally worn out, with the bed located just in front of the miniscule bathroom block. Well, I thought to myself: "It's worth then I expected but fairly tolerable..." Little did I know... A thin door with no sound insulation ensured I could hear every step and voice outside my room. Due to an unexplainable phenomenon, there was water on the bathroom floor that soaked the toilet matt. Adding to that, once I woke up in the morning and tried to switch on the light, the light fuse has gone off so that I had to get dressed and go to the bathroom in the darkness. Instead of apologies, I was said that blowing the fuse was my fault... Finally, contrary to normal, I had a really poor sleep during the night - I even had the feeling that the room was haunted, even though I don't believe in ghosts. All this made me want to leave this hotel ASAP, but when I told the manager that I want to leave the next morning I was told that he was losing business and that he had to charge me the extra night. Well, I won't be surprised if he will be out of business altogether very soon... Unless you would like to spoil your experience of Leuven a bit, do not stay in this hotel, at least until it gets renovated and gets a better management. Apart from this hotel, I had a wonderful experience of beautiful Leuven... Alex, England