Great Location, Worst Front Desk Ever
By A Yahoo! Contributor, 9/29/11
The Chateau Bourbon is located at the intersection of Iberville St. and Bourbon St. - A short walking distance to restaurants, bars and shops also near by access to Canal Street which is where you will catch the street cars or RTA buses if needed. When we arrived at the hotel, we were kindly greeted and given hotel room key cards. We walked up to the room and were shocked to find out that the toilet barely worked, the bathroom sink was badly leaking water from the knobs and leaked all over the bathroom counter area, the hair dryer didn't work and when we went to walk onto the balcony the door knob completely came off the door. ( the balconies are shared with several other rooms) which isnt a big deal for me personally but other people might not like the idea, especially if your neighbors party out on the balcony all night long and leave behind large amounts of garbage and emtpy beer cans. We were not moved to another room and the front desk sent someone to fix the toilet and leaky sink and replaced the door knob on the balcony door. The employees at the front desk did not have any knowledge of the surrounding area, we asked about coffee shops and other restaurants. We were left to figure things out on our own. The hotel room did not have a microwave, small fridge, or other amenities offered at most hotels. The location is the only good thing about this hotel. Our room was on the Bourbon street side of the hotel, be prepared for very loud music and loud people until about 4:00 AM when everything in the streets suddenly becomes quiet. We were usually so tired after walking around all day that we were able to sleep through most of it.