Chateau Bourbon A Wyndham Historic Hotel, New Orleans

GOOD: I really liked the location & cleanliness of the hotel. BAD: I absolutely hated the ac situation. It was so HOT! The day was rainy and humid and each time we left our room and returned the ac was off. When we called down about the heat, they informed us of the sensor on the ac unit and said it would cool down in about 20 min. During the night we both woke up sweating. We would get up and wave our arms in front of sensor so that the ac would come back on. Upon leaving, they apologized but they didn't seem sincere.

I liked the staffs friendliness. I did not like the street noise that lasted ALL NIGHT LONG. We went to New Orleans during Halloween. It was great. The hotel was located in an excellent spot for walking to everything. The only problem was we were in a room overlooking Bourbon Street. At night the clubs and music were so loud that the floor vibrated. Friday night the music continued until around 3:00AM and Saturday night the music did not stop until 6:00am when the street cleaners came out to clean the streets. The hotel staff was excellent. On Saturday afternoon we wanted to watch a football game on a chanel that our room television would not get. We called the front desk and asked if they could fix it but it was a problem that they had no control over. They recommended to us to go down to the lounge and watch it. We went there and the bar tender turned all 3 large screen tv's on for us to watch. It was just about as good as being at the game itself. By the time the game ended about 15 other people who we never knew before were watching the game with us. We will return to this hotel the next time we go to New Orleans but willl definately request an interior room

We loved the location and the staff. However, parking was ridiculous at 25 a day. The breakfast was the worst hotel breakfast I have ever seen. It all tasted like it just came out of box. I have had better at cheaper hotels.

The front desk personnel were wonderful. The hotel was very clean and neat. Their management leaves a lot to be desired. I was just there 12-20 April 2007 and was robbed blind by the cleaning staff. Not only was a large amount of money removed from my briefcase, which was inside my suitcase, but management and security were not helpful at all. Not to mention that 3 other people in our group found evidence of rifeling through their luggage and personal belongings. Still trying to be reimbursed by hotel.

We just recently got back from NO (4/07). This hotel was in a great location. 1 block from Bourboun St and 1 block to Canal St. From the hotel many attractions were within walking distance (Jackson Sq, Cafe du Monde, Bourbon St, great restaurants). We had a room that overlooked the pool. The room was large and quiet. The only bad thing I can say about our the hotel is the parking. We had to park across the street in a 6 floor garage with an elevator that was not working. Walking up 6 flights of stairs in the urine smelling staircase was not fun. Otherwise, the people in the hotel were friendly and helpful. We recommend this hotel for its location and its staff.

My wife and I spent 5 days at this hotel we enjoyed every moment.We toured around in the morning and spend the afternoon at the pool.Everyone was very helpfull in the hotel.We can't wait until our next visit.

Sonesta Chateau is walking distance to everything touristy. 1/2 block walk to Bourbon Street. It is right on Canal Street-easy to walk to Riverfront and walk to streetcar and bus stops. Yet is is very elegant, and very quiet, has an outdoor courtyard in the middle of the hotel where you cannot hear any traffic or city noises at all. The only place we stay when in New Orleans.

The location was perfect and the staff very helpful as well as friendly. Pool area is nice. I actually left my favorite t-shirt by the pool the day we left and realized I had forgot it when I was at the airport. Security retrieve my shirt and had the desk mail it to me. You can't beat service like that. Thank you, Chateau Sonesta, for a wonderful stay.

My husband and I stayed here and really have nothing but great things to say about it. The rooms are spacious and clean. The bed was one of the most comfortable I have ever slept in. Location is perfect, in the Quarter, but not noisy. The amenities were great. I would have expected to pay much more for the location and quality of this property. I would highly recommend this hotel for anyone wanting a wonderful in New Orleans.

The location is outstanding.Walking distance to everything. Steps away from Bourbon Street but with no noise. The rooms are huge and very nice. If you book enough in advance you can get an great deal. People there very helpful and very nice. Great pool area....worth the stay!