Parkwood Inn, Anchorage

This place is dirty, stinky, uncomfortable. When you get housekeeping service, which was rare, you catch the housekeepers in your purse stealing your wallet. Only to be followed by no help at the front desk and no response from the manager for four days. Don't leave any valuables in your room. Don't expect fresh towels. You are better off sleeping on the streets.

The room was very dirty with stained, old, smelly carpet. There was a kitchenette, but no it only added to the odor. I think the old food in the garbage disposal was stinking. The windows would not open and the door to the dirty balcony was very difficult to open. I would not recommend this place to anyone.

The rooms were messy and the front desk clerk was unfriendly. My wife and I went down in the morning for a cup of coffee and maybe a pastry, but no coffee was made and the snack machine is VERY limited as far as food. They do have a nice picnic area though, with a beautiful sign and colorful flowers. Our room had a water leak in the ceiling that dripped onto the toilet all night and nothing was done to fix the problem. The rooms are dark and dreary. Not a place to go if you're looking for class.

The customer service of this place is absolutely horrid. The condition of the building is completely failing. I don't know how or where they've renovated, because I wasn't able to tell. Yes, they are under new management, but the attitude of the owners and others that are employed at this establishment might have lightened my view of this place if they had had even an iota of understanding for my situation and respect for me as a human being. All these people are looking for is a quick buck - and apparently meth-heads and other assorted druggies, not return customers or loyalty. And that's fine, but please, if you have self-respect, you won't give these people your business.

When we checked in we were greeted by a super friendly staff...the rooms were clean and nicely decorated....the location was perfect...not far from malls or downtown. I will definitely stay at this hotel again and would recomend it to ALL! TRUE ALASKAN HOSPITALITY! thank you!!!