Disappointment in usual quality
By A Yahoo! Contributor, 11/15/06
We stayed one night, Sept. 14, 2006..after calling ahead to make a reservation. We stay often at Comfort Inns because of their good value. In spite of the general uncleanliness of the room, we decided to stay anyway since it had been a very long day of driving and it is in a rather remote area. We found upon check-out, we had been charged more than the agreed on room rental and they seemed to be unable or unwilling to correct the error. After much hassle, they said they had it corrected. In fact, we found when we received our credit card bill, we were charged an ADDITIONAL $75.00 for the night's lodging. It has now been 2 months that we have been trying to get the mistake corrected...to no avail. Now, they refuse to return our phone calls. Do NOT stay at this motel....sleep in your car instead. It would be less trouble and aggravation and not a whole lot more uncomfortable.