BEST WESTERN of Long Beach, Long Beach

Not so good: Bad area, smelly, tired, and old. Breakfast lacking and room was size of closet. Good: Shuttle to cruise was included. Better bargains to be found.

The hotel was fine; clean, quiet, comfortable. Just fine for business travel where all you want to do at the end of the day is get a hot bath and cruise the tube. The area however, left a lot to be desired in that it was dangerous for a woman out walking alone. Fortunately I had my car and could drive where I wanted to go. I did venture out walking before dark and there is a very good mexican restaurant/bakery on the corner. Reasonably priced and delicious. I wouldn't go much futher than the corner, however.

In an unsafe neighborhood!!! Manager was very rude & refused to listen to our complaints but instead called the police, which was very over the top! Would not stay there again!!!!!

Dirty and smelly with the most uncomfortable bed I've ever slept on in a less-than-desirable part of town. The front desk only laughed when I complained. I tried to save my company a few $$ but now I wish I had treated myself a little better.

This hotel is in a questionable area. Right behind the hotel, it looked like a run-down trailer park. I was waiting to hear gun shots at any moment. Also, you had to park in a dimly-lit parking garage located under the hotel. The room smelled bad. I didn't like that fact that the hotel put a hold on my credit card and didn't tell me before hand. I had never experienced that with any other hotel before. Would not choose this hotel again if I'm in the Long Beach area.

Liked the location and how clean it was. But what made me dislike my trip was that they charged me a deposit and didnt let me know about till i got there he told me it was an inhouse policy they didnt need to let me know about it ...i wouldnt have minded if they would let me know in advance ..so i was on my vacation with a limited spending limit..and they charged almost 500 dollars to my account for my room and deposit. Which he was also VERY VERY RUDE about he didnt help the situation, there was also other customers in front of me they didnt inform which were very angry also. We couldnt cancel the reservation because it was already charged when i got there. I would NEVER go there again. I would rather find somewhere where they have great staff.

For the price it was a great place to stay. Look forward to going back!

We had a good stay but wish the pool was bigger, warmer, and cleaner.

Good location if you are trying to save money and still take advantage of Long Beach. Light Rail is outside the door and will take you Pine Street and the Pier