Sunchase Iv Resort, South Padre Island

there were roches found in the room and on the bed the worst custmer service never agian!!!

This condo has rude staff and is not beachfront. Traveling with a group, I got to see some of the other rooms. I will say there were a couple of quite nice updated ones. Problems in my room included broken curtains that you couldn't shut all the way to sleep. My bed was comfortable. Sheets worn and stained. Very narrow tubs. No paper towels even, no shampoos etc. Some rooms have irons and hair dryers, others don't. Some condos had nice furniture and were updated. Ours had older furniture, carpet with stains, and the bathroom plugs did not work. They have umbrellas and chairs on beach but not set up early. There's got to be a better place where they understand the word "customer service"

The room was booked incorrectly, we needed two beds, they give us two rooms, then realize the mistake, make us move to the "correct" room and charge us for the rooms used, the prop. manager lied to our festival rep's, with out regard for me and my clients character or reputation. The matters at hand were brought to us rudely, unprofessionally, and our entire weekend was ruined as we stayed in fear that more complications would arise, and we would be asked to leave or locked out of our rooms. I feel that the prop. manage, took advantage of this situation and possibly kept the money for her self.

Wonderful condominium rentals. Beautiful newly built pools. Very well kept, service wonderful, security is first-class. 1102 is a 2-bedroom on the 11th floor with the most gorgeous views, spacious decks and lovely decor. Although 908 doesn't have the spacious balconies, it was also had lovely decor, very clean and homey. Of all the places that I have stayed on South Padre Island, Sunchase IV was, by far, the best experience.

My husband and I recently stayed at the Sunchase IV with another couple. It was very nice and clean but the security guards were extremely rude. You are not allowed to have a boat or jet ski on the property. No one informed us of this when we made our reservation. There was plenty of parking since it was the off season but the security guards were just unpleasant about it. We ended up getting it all worked out but it was a hassel. The walk to the beach realy isn't bad at all. I would stay there again, I just wouldn't bring the jet ski.

They charge you for a beachfront place but the building is really a block from the beach with other buildings in front of it. Saida Towers is a much better value.

I like the clean enviornment and the friendly staff. The rooms are nice and the beach is close. There is alot of shops around and places to eat. THe beach is clean and the sand is soft. The pool is big. There is a fitness center, racqet ball, basketball and tennis courts.

The location is not great (not beach front), the reservations desk is completely unprofessional and uncorporative. I would not recommend this place.