The Finest Resort in the US
I've got a sick munchkin today, but I stumbled across this and had to pen a quick review. The fact that the Kea Lani doesn't own a 5 Star rating is the greatest travesty in US Hotel history. I've worked in the high end resort and restaurant industry all my life (including a Fairmont before they bought the Kea Lani) and you can hang them all, Four Seasons, Ritz Carlton etc., the Kea Lani out-guns every one. The service is impeccable, the resort architecture, unparalelled, the location is perfect and they were there before Wailea was "hip", the facilities are military-inspection clean, no broken fixtures, frayed carpets, nothing. I was so in love I tried to move there to join the company on my first visit 20 yrs ago. I was blessed as a youngster to come from a well-to-do family so I've seen the finest this country has to offer all my 48 yrs and nothing rivals the Kea Lani. I've never even seen a staff member looking tired or grumpy, they're magicians. I've read reviews saying the food was expensive, folks, this is some of the most expensive real estate in the entire nation and our properites, food is expensive in Maui, you can't deduct for that. It's got a romantic beach I was married on BTW, lean times have kept me away for awhile but add this to your bucket list. Take it from one of the finest managers in the business, best hotel in the US, period.