Super 8 Cromwell Middletown, Cromwell

I loved my stay here at the Super 8. It was a warm clean place for me to stay when I was out of power. The people here were excellent under pressure and they were doing thier best like everyone else was. The two women that were working the front desk were amazing. Each one of them juggling a lobby full of people as well as the phones ringing off the hook. They truely had grace under pressure. The one down side of my visit was interacting with the manager. He was rude and mean to the people that were trying to get a room at the hotel for the night. I was sitting in the lobby for a while while the housekeeping staff cleaned my room (who were excellent) and in that time, I saw him lose his temper at guests 4-5 times. It was an interesting contrast between the women that worked there, who had empathy for those that needed help and the manager who could have cared less. Other then that, I would recomend this hotel to all my family that will be coming into town for the holiday.

Very nice hotel in central Connecticut. Rooms clean and comfortable. Recently upgraded king beds and furniture. Free wireless hi speed WiFi in all rooms a real convenience. Free light breakfast too.

I loved staying here. It was one of the cheapest hotels in the area, it was clean, it was well lit (which is something that most economy hotels lack) and appeared brand new. The staff was helpful and was eager to fill almost any request you had, from borrowing a cell phone charger to pointing you in the direction of a good resturant, most within walking distance. I was very happy with my stay here and I will come back again

Stayed for 2 months. Rooms appear like they have not been upgraded since the mid 80s and repaired as cheap as possible I depend on having internet access and was not able to conduct my normal business while there. Location Only has Wireless internet slower then Dial-UP even after their so called “Hi-Speed upgrade”. This is due to using a single home wireless router that is not designed for more than 5 people on at a time. I did not get any better results after complaining directly to the owner and manager. Half of their rooms don’t get a signal and the other that do, get knocked off constantly. Very Unprofessional and misleading for anyone traveling business . If you want internet go down the street to Best Western. My overall impression was the owners want to put as little into this place as possible to keep it running and have no desire to keep up with their competitors.

The experience was what you would expect at an economy hotel as far as the amenities. The staff were exceptionally attentive to any needs I had for local information and services. Dealing with them was a pleasent experience! I'll definately stay there again!

The management is great and the help and service too. Very friendly,clean. I lived in Ct. 46 years past 3 in Fl. When I go back Super 8 is where I stay,good prices as well and good location,can't say enough just keep up the good work and Thanks!