Mantra on Northbourne, Canberra

Great location but that's about it. Check in was quick but the room was smaller than any bedroom I've ever had, even had as a child. There is no lift (that i saw) so don't take a big suitcase. The outside walkways to get to your room are on a slant (sideways) and don't feel safe. Also it took 5 days for the Hotel to finally get back to me to say that $60 worth of toiletries that were left behind (all full) were probably thrown out as rubbish. Poor follow up customer service.