need some higher management to stay in hotel
By A Yahoo! Contributor, 7/4/07
hotel was going though renovation and some things couldnt be helped like pool being closed (although we were never informed about this during any phase of the check in process). Help in bar and lounge dining area were very good although severly understaffed making the wait rediculous. (seemed to be a management cutback situation) We have stayed at many starwood hotels and usually our experience has been extremely positive. This was not, and we ended up checking out a day earlier and moving to a different hotel.Found the breakfast buffet to be terrible. Dirty plates and lousy food although we just went once (for obvious reasons).