Location is the ONLY reason to stay
By A Yahoo! Contributor, 4/7/09
The only thing good was it's proximity to the Rusty Rudder. Our two night stay cost us $216, but they still added an "extra" $40 for possible charges, but after 3 days, they have yet to refund this "deposit" even after they assured me that it would be refunded the day after check out.
I was ASSURED that there would only be the one charge of $216 added to my card when I checked in. I made sure that this question was answered since I only transferred $250 to this Debit card. After calling the Manager 3 separate times, and requesting to have the $40 refunded back to my account, and that it has now created an overdraft to my account, she informed me that there is nothing they can do about it...BUT....She was willing to offer me a $50 discount on our next "2 DAY" visit.......ARE THEY NUTS? STAY THERE AGAIN? NEVER!!!
We selected a designated smoking room, but when we tried to smoke, the room's fire detector would always go off....YET NOT ONE PERSON FROM THE DESK CAME TO CHECK OUT WHY IT WAS GOING OFF, NOT ONCE...NOT EVEN A PHONE CALL....IT'S APPARENT THAT THE SAFETY OF THEIR CLIENTS IS NOT A PRIORITY THERE....VERY UNSAFE IF YOU ASK ME!!
The bathroom was FILTHY....HAIR WAS ON THE BATHROOM SINK, SHOWER DRAIN, BATHROOM FLOOR and TOILET RIM....UGH! Carpet MAY have been vacuumed, but I can tell that the previous occupants were eating in there.
The double occupancy room only came with 2 wash cloths, 3 towels, 1 small shampoo bottle, and 1 conditioner. I had to beg for 2 extra towels from the cleaning lady, since I told them I was not ready to have my room made up at 9:45 AM....WHEN "THEY" WANTED TO DO IT.
The compressor on the fridge was EXTREMELY NOISEY, so much so that we resorted to just unplugging the darn thing.
The grounds keepers picked 8 AM on SUNDAY MORNING to spray weed killer, and do landscaping right outside our patio door. Then maintenance figured Sunday "at check out time" would be a good time to paint all the exit doors, making it very difficult to leave the building, all the while you're trying NOT to get WET PAINT on your clothes and luggage. They were so busy painting over the dirt on the doors, that they never removed the DEAD RAT laying right by the exit door....it was there FROM OUR FRIDAY NIGHT CHECK IN, TO OUR SUNDAY MORNING CHECK OUT....who knows, it's probably still there.
The heater in the room made it very difficult to hear a normal conversation in the room, let alone sleep.....but with only a sheet, thin blanket and bed spread to keep warm at night, you had to run it.....MAYBE AN EXTRA BLANKET IN THE ROOM WOULD BE NICE.
THIS IS ONE CLIENT THAT WILL NOT BE A RETURNING CUSTOMER.....NOW WILL I EVER RECOMMEND IT TO OTHERS.