And they call this a hotel??
By A Yahoo! Contributor, 6/12/06
The hotel provides a single computer in their business center for free access to the interenet. Their business center is actually a simple desk sitting in the lobby. There is no privacy and most of the time there are people hanging around waiting for their turn on the machine.
The hotel is dirty. The cheap snacks provided for the evening "Manager's Reception" (chips and salsa with popcorn every other night and carrots and celery with popcorn on the odd nights) is pathetic.
The laundry facilities are decrepit, money was taken from my room...not a lot, but that's not the point: Thievery at any level is reprehensible.
The swimming pool and hot tub were dirty and the sauna was "out of order" for the three weeks I was trapped in their building.
The appearance and comfort of the lobby-atrium was the worst I have seen in any Embassy Suites.
Cleaning and straightening up my room was a hit-or-miss proposition.
The first night I arrived I discovered that my door would not shut completely. I had to pull it shut, manually.
The back entrance to the hotel could not be operated with my key and the staff explained that problem as an issue with their ongoing transformation to a new key-card system. They said it would be another week before all the rooms and doors would be updated. That was 16 days ago.
I stayed on the executive floor, which the staff bragged was "so much better than the other floors". I am sorry for anyone who has to stay in any of those rooms...they must have been pigsties.
The HVAC system is bizarre and uncontrollable. I finally gave up sleeping in the bedroom, because the system had amind of its own and the air current in the bedroom was way to strong. I was waking up every morning at 3AM, freezing to death.
Oh, one more thing...every day I have to ask for various little items like soap or shampoo that the maid forgot to supply when cleaning my room.
If you want a nice room in Tukwila and you want to stay with Hilton, go to the Homewood Estates on Fort Dent Way, about 3/4 mile away. That's still a little to close to Embassy for my taste.