Comfort Inn and Suites Geneva, Geneva

We (my husband and I) checked in to this lovely hotel on Saturday 12/27/08 we were attending a wedding nearby. The hotel was extremely clean and "new" with lovely accomodations and decor. The staff was extremely friendly and provided us printed directions to our destinations and also gave us a list of local taxi companies that they had positive feedback on. When we arrived back at the hotel at 11 pm the security measures were in place and we needed to use our room key to gain entrance to the front door which was a feeling. The bed was SUPER comfortable as were the pillows. The continental breakfast in the morning was what I expected. There were many choices and I ended up bringing orange juice and sweetrolls back up to the room to share with my husband. If we had wanted to we could have ate at the tables and chairs set up by the food and drinks. We did not use any of the other facilities at the hotel. We wish all of the hotels in our travels were as nice as this Comfort Inn and Suites in Geneva, IL. I would highly recommend this hotel to anyone and would stay here again in a second (which is a high compliment coming from me as I am extremely picky when it comes to my choice of hotels and don't settle for much. This hotel is an A+ on my harsh scale.).

This hotel is the worst! Breakfast was disgusting. General manager and manager were VERY rude when we spoke with them after our stay regarding an extra charge (they accused us of smoking in the hotel room, which is completley ridiculous). The front desk was not accomodating when my young daughter needed milk late in the night. This hotel operates as if it is going out of business. DO NOT STAY HERE!!

When calling for the first time "Cindy" was amazing...she helped us find the perfect room in the hotel for the length of time we needed to stay which was 5 days then she also called me back to offer me a perk that she realized she could offer us. "Thats personal service-we are extremely happy.."

I reported a prolblem with the stool not flushing at the main desk and no one cared I reported my arm being cut by a pice of plastic in the bed no one cared

This hotel was nice, it was clean and quiet. The girl at the front desk was very helpful and nice. She gave us directions to where we needed to go and they were exact. We would stay again.