Hilton Garden Inn BWI Airport, Linthicum

Not a good experience and I would not recommend this hotel. After a storm I lost power and I had to fly out the next morning. So I thought I would stay by the airport and I would have all the amenities that I was with out do to the power loss. When I got to the Hilton they confirmed they had rooms and I checked in. I went to the room and turned on the AC and started to get ready for the 4am flight. After about an hour the room was still hot and I called down to the front desk to inquire about the AC. They gave me the normal trouble shooting speech and told me to call back if it was not working in 10 min. It did not work in 10 min so I called back and asked for another room. This time the guy that I spoke with said that the AC was not working in any of the rooms. Now I was getting upset. "did you know this when I checked in an hour or so ago?" sir it has been this was all day. So the question is why would a hotel like Hilton allow guests to check in when they know full well that they cannot offer the amenities that we are expecting. I could have stayed at my house for free and not had AC. I tried to work something out with the night manager but she was incapable of seeing where I was coming from. I left with a completely different view of Hilton and they will now be a last resort in my book. All I was looking for was some understanding and maybe a break on the room rate considering I was not going to get what I was paying for.

I'm a pretty tough critic but this hotel won me over. The price was great for what I got. Very clean, updated, speedy service, lots of amenities. Also, check out isn't until 12 which is very nice. It's super convenient to the airport and to Baltimore City yet it's in a very nice area. Food selection isn't much in the way of local restaurants but at least there are some. There is a really nice movie theater within walking distance. 295 and 695 are very easy to get to. I will definitely stay here again.

I ask for a nonsmoking room but i didn't get it. the room was ok. have good services. i like the location because it near airport at a fair pricce.

I recently got back from a stay at the Hilton Garden Inn about a couple of days ago. The room was cleaner than most hotels I've ever stayed in. The sheets were clean--my husband and I checked them thoroughly. Check-in was quick and friendly as was check-out. We experienced no problems at all. The location was a bit, off however. I say they should have built it near more attractions because my husband and I had to travel all the way out to downtown baltimore. Overall it was a great experience--there was a bob evan's restaurant nearby but I'm not a fan of that restaurant. Other than that I highly suggest this hotel.