Holiday Inn Capitol Conference, Atlanta

The Bad: - They charge you $16 a day to park your car.. and you have to park it yourself. - No vent in Bathroom = MOLD. You could smell the mold when you walked into the room and there were big patches on the ceiling in the shower where they had replaced rotten drywall. - Bed was as comfortable as sleeping on just a boxspring - Not to Nitpick, but the T.P. in the bathroom was about as cheap as you can buy. I think using #10 grit sandpaper would have been more comfortable. - Hop skip and a jump from some very bad neighborhoods. To get anywhere other than Turner field you have to drive. Hotel is NOT convenient to the MARTA station. - Everyone I spoke with recommended we stay away from the restraunt. We never ate at it because of several different folks saying that it was really bad. - I asked for an early checkout and was assured that the receipt would be under my door at 3AM. At 6 AM I went to front desk to get my receipt (it was not under my door) and they said they couldnt give me one because they had not run the reports. Young man at desk assured me he would Fax the receipt to me first thing and took my info. 24 Hours later I still have not received a receipt for my stay. The Good: - Staff was friendly - Elevators worked well - Hotel was clean - Window AC in room was quiet

My husband and I wanted to treat our children to a brief get-away after months of stressful rebuilding following Hurricane Katrina. We chose this hotel because it was conveniently located near the sites we planned to visit (the Martin Luther King National Historic Center, World of Coca-Cola, Underground Atlanta) and we generally have had good experiences with Holiday Inn hotels in the past. Room service was not great. One evening we waited 2 1/2 hours for our meal to be delivered (after being told that it would take 30 minutes). Once it arrived, items were missing and we had to wait an additional 20 minutes for the rest of our meal (try explaining to three hyperactive, hungry children under age 10 that they had to wait for their food!). The following evening we ordered 2 beverages that we never received. Also, there is a $15 per night parking fee for guests staying at the hotel. However, visitors who were attending functions at the hotel (and were not required to pay the parking fee) gobbled up all of the parking spaces. We drove around for quite some time before finally locating a space, only after someone else had pulled out. Complaints to the front desk were basically ignored. The shuttle drivers were unhelpful and unfriendly. The one highlight: the complimentary breakfast which was very good, served by a friendly staff. Despite our disappointment with this hotel, we had a good time touring downtown Atlanta and plan to return. Needless to say, we will not be staying at this hotel.

My only complaint was with the pillows in my room this weekend. They were not very comfortable. I really wish the Holiday Inn Select brand would go the route of the Express's and offer guest the option of the firm pillows or soft pillows. Next time I will just bring my own pillows.

This hotel is convenient to the interstate 20 and 75/85. The staff was friendly. The lock on our room would not work and the staff tried a few times to fix it, but never was fixed. The staff seemed concerned about our lock. Clean hotel. I would recommend.

Liked the location... The only problem we had was trying to "wait" to check in with the Braves being in town. Had to circle... the block and back track to the entrance..... totally not the fault of the Hotel.

We had a wonderful experience. The food was very good, and the location was perfect for the baseball game. The thing that stood out the most about this hotel was the shuttle service! Both drivers we were driven by were super nice and very helpful. They were there every time we needed them and were very knowledgeable about the city. It was very worth the parking fee to never have to worry about driving, looking for things, or getting lost.

I booked a room here for my honeymoon. We were going to a Braves game and wanted a hotel close to the stadium. I payed 199.00 dollars for my room (1 night) so I figured it had to be a nice hotel. I was wrong. After waiting 45 mins in the lobby to check in, I was given my room key. My wife and I went up to our floor and the smell of cigarretes was so bad I couldnt believe it. I then used our key to open the door to our room and was met by a crack-head looking woman in my room. The woman was acting very strange and told me that this was her room and that they must have double booked it. I went down to the lobby and told the manager. She got on the phone and told someone that this was the 3rd guest that had been to a room that was already booked. She then left and came back 15 mins later. She then told me that she just came from my room and it no one was in there. I told her that there just was and wasnt staying in a room where a crack-head just came out of. The manager then told me I could stay in that room or leave and that she wasnt going to give me a refund. I have no idea what the woman in my room was doing before I got there and was not going to stay in a room right after she left that hadnt been cleaned. There were 4 other guest waiting to speak with the manager who also had complaints. This is by far the worst hotel I have ever seen and the manager was the rudest I have ever dealt with. If you stay at this hotel you are going to regret it!!!!!

the 3 positive things about this holiday inn is the friendliness of staff , easy to find from the interstate and we could walk to the braves game. other than that, they don't charge you for the room when you "reserve" the room in advance, they charge you $15 per night to park your car YOURSELF, the elevator wait is VERY LONG, the noise level is loud all night long, the cleaning lady knocked on the door way before check out time, and the alarm was set for 5:30am and woke us up. we prob wont return to this hotel mainly because of price. it was just convenient for the baseball game.

there were no wash rags in room, i called. never got them. someone left parking gate open , which we paid $18.00 for private parking, and broke into a car parked next to our's.

If you're planning a conference here, be warned! This hotel lost our conference materials. The hotel only had to house the box for 24 hours before the guest would pick it up, but the box was lost. After speaking with the hotel for a frustrating 15 minutes, their story is either (1) UPS didn't deliver the box or (2) the hotel gave the box to a different guest. They don't actually count the number of boxes they receive or give away to guests so be careful if you ship multiple packages to this hotel. Service was frustrating as individual kept interrupting and talking down to me. If you stay at the hotel, don't trust that your packages will be safe in their hands.