Extended Stay America Oakland-Alameda, Alameda

I want to wish all of you at the Extended Stay Hotel Chain a very Merry Christmas, one which you are denying those of us who are staying with you. And I want to point out how miserly it is of you to make the Christmas of so many travel nurses and other long term travelers miserable by refusing to acknowledge the holidays by so much as a Christmas Tree in your lobby or a greeting at the desk of "Merry Chrismas" "Happy Holidays" from your staff. In fact I travel most of the year and found it SOOOOO depressing on this day, Christmas Eve to go downstairs this am to find no coffee in the lobby. Well, of course not, it's the weekend, which is NO special day to you, but it's Christmas Eve to me. And I am NOT the ONLY Travel Nurse who feels this way. I was talking to a fellow travel nurse last night who is staying at an extended stay at different Extended Stay We both stay in Extended Stays (Usually YOUR company SEVERAL H-U-N-D-R-R-E-D- DAYS A YEAR) and find your lack of sensitivity to our celebration of holidays appalling. You may find it PC, but please keep in mind that the VAST majority of your long term guests are of the origin that we celebrate Thanksgiving and Christmas and MISS those holidays with our families and friends when traveling and would appreciate a LITTLE good cheer and accomadation from the Hotels where we spend several MILLIONS of $$$$ a year lodging while we are away. Travel nurses, most of us are Christian be they Caucasion, African American (as my friend was and several of my fellow travel nurses are and of some Christian sect), Filipino (usually Catholic), Hispanic (usually Catholic). You have REALLY disrespected us and ignored, actually went our of your way to ignore the celebration of the most important holiday of our year long enough. It's outrageous. I realize that you believe you are being politically correct but actually a Christmas Tree is, in and of itself, religiously neutral and festive. As a matter of fact, I was staying in a Marriot Hotel last month and their lobby had a Christmas Tree and was quite festive and decked out with all of the trimmings which cheered me and all of my fellow travelers immensely. I believe that the Marriot Hotel Chain has a more than adequate legal department to advise them and, if they believe that it is appropriate to decorate for Chrismas, then the Extended Stay Hotels would be safe in following. Unless of course you simply are too lazy to decorate, are trying to save the time and expense or simply insist in persisting in insulting and arrogantly disrespecting the wishes and ignoring the happiness of the majority of your mainstay repeat customers. I might add that every Motel 6 that I have stayed at overnight from coast to coast has been decorated for Christmas on the way from Ohio to California. Now Motel 6 is a BIG chain and I'm sure has an adequate legal department advising them as well. And they found it appropriate to decorate for the holidays. If you actually bother to check the demographics of your long term travelers, you will find that most of them actually fit the demographics of the travel nurses that I gave above. All of these people would appreciate a little holiday cheer from the hotel that they are paying to lodge them at the Christmas season. So all I'm really asking for you to do is just the right thing and to give us what we are missing while traveling, a little comfort during the holiday season. As you can see, I have passed my complaint on to fellow travel nurses. I have also passed it on to several travel agencies with which I am associated and to their housing departments. I am also posting this complaint on several travel nurse forums, several travel forums and in hotel reviews due to your discrimination and lack of hospitality and, of course, on Facebook. You see, disgruntled, discriminated against guests have so many FAR reaching forums these days.

A non-smoking room isnt non-smoking because I am not smoking but because no one smokes in it!!! Stayed three days and the maid service NEVER came even though I was told that they were on their way several times. I had to walk into the linen room to get my own towels and leave the dirty ones in the hall where they sat for hours.