Worst Nightmare!!!
By A Yahoo! Contributor, 10/2/05
First time I had to leave a hotel after first night. My family and me arrived from a 10 hours fly journey. I frequently use this hotel chain in Europe and even I've preferred hotel card. However, I didn't stay never in a so noisy room. I booked for two Club Level rooms, one for my wife and me, and the other for my son. Although, I did the reservation more than two months in advance and central reservations promised me to be both rooms in the same level, in the checkin they just said it was not possible. I also had committed in writen, an unrequested upgrade to Junior Suite, it was also not done, with the excuse that they didn't have this type of Club Level rooms. Anyhow, this is nothing compared with the nightmare of spending the most horrible night in our lifes. All type of noises, taxis, ambulances, police, firemen trucks, everything together like there were into our room. So one complete night in blank. I moved to Sofitel hotel the following day, because at Westin NY were not able to give a solution. I recommend nobody to go this hotel, and in case you go, don't stay in a coner room below level 15 facing the street.
Amazing, that these Hotels are permitted!!