Innseason Resorts Pollard Brook, Lincoln

Since the new management has taken over this property it has gone down hill. There is now actions by this management to push certain owners out so they can reacquire the propery with excessive fees to cover up their mismanagement. There are better properties to stay at in this area.

During a time where everyone is having a hard time making ends meet we get a bill for $500 in addition to the regular yearly bill in November. To top it off they only give you 30 days to pay it......It sounds to me that the resort has poor management. Building when they didn't have the funds to cover it. Yes, the resort needs to maintain normal maintenance but that is something that happens each year and is what our yearly payment covers. It seems to be that we are paying for those who do not pay.... As for calling as the second post stating I did call and voice my anger about this added bill and tried not to take out on the person who was on the phone. It seemed to me that she was more indigent to me than I was to her. All she wanted was me to sign up for a payment plan, she didn't want to discuss the fact I did not agree with this added charge. She continued to inform me that if I did not pay I would be put into collection. I said I have 60 days before going into collection she said that as of the 1st of August I will be in collection if I had not paid by then. I am not a lawyer but do believe they have to send notices before sending it to collection. I believe she was using a scar tactic on me and to top it off in the middle of our conversation she hung up. To say the less I will be selling my timeshare and will not have anything nice to say about this resort. I have had issues in the past and ignore them this time I have had it. I have been an owner for 14 years.......and will not make 15. DO NOT BUY FROM THIS RESORT….( after I sell mine) I have an older unit and haven’t seen any updates to it in many years. When I asked how this assessment cost will affect my unit they could not tell me….

the rooms were very clean and staff very pleasant. everything was very good

we have been going to pollard brook for 7-8 years now and love it, it is our favourite place to stay, the new building is fabulous and the two bedroom condos provide lots of room for all 6 of us, we enjoy the family movie nights and the kids crafts that are availible. The kids call it their hotel. We're heading back again this year.

I would go back in a second. Kids loved it. Very clean rooms and hotel. Kids loved the pools

This property is a mess - the staff is uncooperative and just ignores attempts to get problems resolved. This is a nice area but there are alot nicer places to stay in NH. You will be forced to endure a long sales pitch for a time share. They really give you the hard sell. Don't waste your money. We did not have a pleasant experience dealing with Pollard Brook.

we are going back this summer because it is such a beautiful place. Its close by near attractions and is on the most amazing highway you will ever drive on! we took a one day drive just along this highway because all along it you see gorgeous mountains..this place is spectacular! cant wait to go back.

liked: 3 pools and a hot tub mountain view full kitchen hot tub in room disliked: high price far away from Boston

I'd sell everything and move here if I could. Service was awesome, room was fantastic, Grounds were great. We had a room that bordered a river w/ a waterfall, and the sound of the river put me to sleep fast. I recommend this resort to anyone who visits the White Mountains. Actually, I proposed to wife here.

Great place to get away, very friendly staff, near everything in Lincoln and Woodstock! Highly recommended.