Radisson Hotel San Francisco Airport Bay Front, Brisbane

The restaraunt was absolutely delicious!!! Very quiet and cozy. The hot tub was an added bonus too ; )

This hotel was a big disappointment. The rooms look much nicer and bigger in the pictures online. The bed was comfortable but the room smelled REALLY bad. I don't think I will stay here again if I need a hotel. Also, the surprise $40 parking fee was a letdown. They should let the public know their customers DO NOT receive free parking. I would have paid $40 more to stay at a nicer hotel that offered FREE parking to its guests if I had known I had to pay for parking during my stay. On the otherhand, service was very good! Everyone was very pleasant and eager to help us out. The younger girl who helped us check in and out was very helpful and asked us lots of questions to make sure we were happy and had a good time. Also when we were leaving to go to dinner and out on the town a few employees made sure to get us a cab, and told us where all the hot areas are in the city. I was very impressed by their enthusaism to help us out. You're mainly paying for friendly service and great location by the fisherman's warf. Don't expect a lot out of the small, smelly rooms.

everything was great, any questions that we may have had, the help was able to provide all the answers. the place was always clean and secruity was tight. again we will be visiting again when come back to the west coast

Great location to San Francisco without staying right in the city. I agree with several other reviews that the beds are definitely in need of replacement...very uncomfortable. Biggest problem with our stay was that the air conditioning went out the last night of our stay. Very unaccomodating front desk management staff went trying to reach a resolution. They insisted that they could only offer us breakfast since we had booked through the internet. After returning home and calling the Radisson costumer service 800 number, we received a very apologetic response and resolution from the corporation, but it shouldn't have taken all of that to be resolved when you're standing at the front desk in front of a "100% satisfaction guaranteed sign"! The experience with the front desk would definitely influence my decision to stay at this location again. If not for that, the hotel location is a great value. Would be great if they offered shuttle service to the wharf...parking in the city is outrageous, and parking at the hotel is free.

Upon arrival to our room for a 2 night stay, found that the ac/heater unit did not work. Called the front desk; they sent up a service person. After spending 5 minutes doing the same things I had done, he indicated that the unit was broken and started out the door. I asked if he would inform the front desk and he just smiled at me (did not speak English). At 5 am, the wall unit starting clicking loudly - I fiddled with the knobs, but could not get it to stop. In short, the reaction of the Radisson staff was slow and very impersonal. They eventually moved us to a new room and gave us 2 breakfast coupons (imho - they should have given us either a free night or a coupon for another night's stay). Upon entering the new room, found that the ac unit did not work in that room either. At this point, was so disatissfied that I did not want to deal with the staff any more. As a final note, the room walls are "thin" as we could hear muttled conversations in adjacent rooms as well as in the hallway. By the way, our "free" breakfast was charged to our room - had to re-explain our experience to the new desk clerk and wait for her to work it out with the restaurant and get it removed from our bill. We will never stay at a Radisson again.

This hotel was an excellent base for exploring San Francisco. I stayed with my daughter for 2 weeks and had an extremely enjoyable experience. The room was comfortable and had great facilities: Microwave, fridge, TV (where you could also order a film in the comfort of you room which was currently on the cinema for only $12!). There was free internet service in the room downstairs (of you dont have a laptop), gym and pool. Even though we went in Mid August the pool and gym were practically empty. This hotel is not really 'geared' up for the holiday maker because of its location - the hotel is right near the freeway and more businessmen/women and travellers who were getting flights from SFO Airport stayed just one or two nights. I think we were the longest serving residents! The restruarant was nice but the food wasnt really to our tastes (bit too fancy) however we ordered Pizza from a nearby fast food outlet by phone and had it delivered to our room. One tip : Dont use the taxis booked through the hotel, as we found themexpensive. A better option if you dont want to hire a car is to use the free shuttle bus from the hotel which goes to SFO Aiport and then take the BART train from the International Terminal. BART will take you into downtown San Francisco for around $10 return. There was a small shop that sold drinks, sweets, small amount of souveniers. Dont use the drinks machines located on the floors; they swallow your money and are often out of order. Pleasant staff who are helpful and the room cleaning service very was efficient.

I was visiting San francisco from Roma, Italy and had a wonderful time. The hotel is very quite and clean front desk were very helpful, and the bartender was very nice and cute too. I will go back on summer and visit again! Ciao,!!