Did NOT live up to the Name
By A Yahoo! Contributor, 12/6/06
Upon evening arrival of 6pm, our reserved room was not even ready. We had to wait more than an hour once we checked in to get into our room, after a very LONG day of travel from Dallas, Texas. It would have been reasonable to assume we would have been comp'd a drink at the bar as we waited for our room to be ready. The room view was less than desirable, a view of the valet service was not what I expected. The food was only mediocre...and extremely small servings of anything on the menu. I was not impressed by the service nor the food. The hotel itself was visibly pleasing; however, it was not the 5 Star quality that I expected from a Ritz property. Would I be back? Probably NOT.