fantastic staff
We stayed there during Gencon 2005, and the entire staff was nothing but courteous the entire time, and understanding of our needs - especially our needs as a group of 20 old friends/gamers. One night a friend of mine had too much to drink, and the staff was on top of things, handled everything civilly and quickly, and called us several times during the weekend to check up on her. the rooms were fantastic (huge, spacious, clean), the elevators never full or slow (despite thte hotel being sold out) and the pool, or course, was amazing. i didn't even think i'd LIKE indianapolis, and now i can't wait to go back - just so i can stay here again!