Almost ruined our wedding!
By A Yahoo! Contributor, 10/21/07
We had reserved a block of 27 rooms for our wedding party a year in advance. On the eve of our wedding the Courtyard Marriott Sunnybrook started giving away rooms that we had reserved, confirmed, and paid for. At nearly midnight before our wedding day, they called us when it became clear that our whole wedding party would show up, and that some would be without rooms, since they had resold them. Some of the bridesmaids had to be shipped to a substandard motel, since their reservation had not been honored. To make matters worse, after going over the final bill with them, they still managed to overcharge us by enough to overdraft our bank account. They have refused to compensate us for this. Avoid this hotel. Do not trust them with your money or with your special event. Do not even trust them to honor your reservations.