Baymont Inn & Suites Jonesboro, Jonesboro

My wife and I was celebrating our 5th anniversary. So I thought I would get a room from the Baymont what was I thinking. We stayed in one of the Jacuzzi Suites. The lamp shades were dirty,old and had mold on them, the jacuzzi was dirty and had been painted and the paint was peeling and the walls had something on them and the sheets had black dots on them and the bathroom was not clean. The room was very over priced. I have stayed at some of the finest hotels like the Ritz Carlton, The Westin, etc., and my room rates was no more than $50.00 more than what I paid for this dump. The room only had a king size bed, 2 dirty lamps, a desk, and a bathroom, and a jacuzzi next to the bed. The room should had a sofa, eating table and the other things like a tv, bathroom,etc., especially if you going to call it a suite please. It was just a basic room with a jacuzzi nothing fancy and nothing more or less. I paid $143.00 and the room was plain how stupid I was. It will not happen again I promise

The young lady at the desk was very helpful and tried to make our stay as comfortable asa possible considering the circumstances. But... The manager of this motel, which is also the manager of the hotel next door, I believe it is Clarion Inn and Suites, should be FIRED. The housekeeping dept. is the about the worse I have ever seen. They report rooms to be clean and then we are sent to find them full of food and filt so we had to check into a different room. This happened twice in one week after renting 6 rooms. There were no wash rags or towels in the room and the clerk had to go to the hotel next door to get them for us(no joking), and the shower was filthy with mold, which my wife is allergic to. We have been in an exercise program and I chose this hotel because it had an exercise room. (Ha, Ha) There was no working equipment in it so I was pretty sluggish when I got home. First time stay, shame on you. Second time stay, Stupid me.

The best part of our stay was the customer service, a lady by the name of Daya was awesome at getting our rooms booked and answering any questions, the other employee's there during our stay were also very nice and helpful. My only complaints are that I thought the rooms could have been a little cleaner and equipped better, the shower was really dirty, one of the rooms did not have a coffee pot and the other room(out of the 2 that we reserved) did not have any trash bags in the trash cans and either room was not supplied very well with things like, cups, coffee supplies etc... but on a brighter note when we called the front desk for these things they were quick to get them for us. Our over all visit was pretty good, we will stay again.

There was a group of six women who had to stay at this hotel for training for a new job. We checked in during three seperate weeks and the following is a list of things wrong with the place: infestitation of ants: One woman had to go to the doctor due to the ant bites becoming infected. When asked for the rooms to be exterminated, we were handed a large jug of spray and told to do it ourselves. One room had several grasshoppers residing in the room. Never did get rid of them. Filthy rooms: fake fingernails in the floor, hair in the bathroom, disgusting stains on comforters, food crumbs in the floor, Very strong smell of marijuana in hallway Front desk staff did not seem to care about our concerns. We were finally able to get our job superiors to change hotels for the remaining several weeks of training.

Room was in various state of desrepair. When we mention this to the staff, the person responding could have cared less. Maid service was tolerable. Requested non smoking room but when we walked in it reeked of stale smoke. No other rooms where avilible so we were told.

Love my stay, enjoyed the friendly staff. The rooms were great.Stayed for a week.