La Quinta Inn & Suites New Orleans Downtown, New Orleans

We are from Virginia . We picked this hotel because according to hotels. c o m, they are pet friendly. Upon arrival, the desk staff thrust a contract upon us with a stipulation that read 'you cannot leave your pet unattended in the room'. Since it was New Year's Eve, we had little option but to sign the contract. There were no other rooms available in the area, and no pet rooms in particular. We wanted to go to dinner, but obviously you cannot take your dog into a restaurant. We left her in the room. She does not bark continuously by nature, although she does bark a couple of times if someone walks into the door. Two doors down from us, there were two small dogs yipping CONSTANTLY(and they are still yipping as I write this) and a room beyond that two LARGE dogs barking as well. Keep this in mind - our dog is a 9 lb. poodle and she sleeps most of the day. We were waiting on a dinner reservation last night when the hotel called and said there had been a complaint about our dog barking, and we needed to come and get her unless we wanted to be kicked out. This was at 8:30 pm on New Year's Eve. Aside from the other dogs, there were several rooms having parties all up and down the hallway. People yelling and screaming and music so loud you could hear it coming up the elevator. How anyone could hear a tiny dog barking once or so is beyond me. We came to collect her and guess what? We did not hear her barking. Not in the elevator, not in the hallway. We decided to put her in our vehicle while we ate. Once again, we were back waiting at the restaurant when we received A SECOND CALL from the valet! Apparently they don't want to be 'liable' or whatever. By the way, the hotel's valet service is $35 a night. So once again, we had to abandon our reservation on New Year's Eve - in New Orleans - to get our pet. It was late enough at this point we knew we'd never get in anywhere, and besides, someone would have to stay with our dog. We ended up going to Subway instead. We took her with us to see the fireworks so we were out of the room for several hours. We returned at 1 am. Exhausted from walking back and forth so many times, we went to bed. At 1:40 AM - WHILE WE WERE ASLEEP - the front desk called. They had sent a security guard to our room because someone had called several times about our dog during the evening. Our dog that had been with us all night, and was at that point curled up asleep. I have never been treated so poorly at a hotel, EVER. Aside from the pet issue, which as I mentioned is very misleading, there was no shampoo or towels when we arrived. That was a pleasant surprise while trying to shower. We caught the maid and she said they were 'out' yesterday. Okay,...at any rate, we're paying $3000 for two rooms until the 6th. There is no way to enjoy ourselves now because we cannot leave our dog in the room. We would not have traveled 900 miles with our dog if we had known that this would be the situation. We're still here, looking for another hotel that will let us keep our dog in the room while we're out. I don't understand why we were singled out with the gratuitous noise going on everywhere last night. We have taken our dog with us on trips many times and we have never had this problem. The only positive is that it is close to Bourbon street without being directly on it, so if you are petless it's okay. Just don't expect any towels, shampoo, or amenities. Addendum: My brother's girlfriend caught the valets talking about us when she came out to put her things in our vehicle. How unprofessional is that? If I disparaged customers IN FRONT OF OTHER CUSTOMERS AND STAFF I guarantee you I would be fired - and I bet you would too. I seriously cannot believe how discourteous everyone was at this hotel. Oh, except the maid staff. They're very affable.

The La Quinta at 301 Camp St. in New Orleans might be the worst La Quinta that I have ever stayed in. I travel 42 weeks per year, and am at La Quinta Inn and Suites all the time as that is where my company generally chooses to book me. We have several issues here. First, the water pressure in the showers is horrible. Next, the internet connection is extremely poor, maybe dreadful is a more accurate term as a speed test from my laptop showed a 0.12 mbps download speed. You saw that right 0.12. Also, $26 per day for parking is extortion. The lock on the door, window shade, and a lamp were all not working properly. I will never stay at this hotel ever again. Moreover, I will be posting this report to every single search engine and hotel rating site I can think of. I'm usually satisfied with La Quinta, but this is beyond poor customer service, this is complete neglect.

Did not get best guarantee rate as advertised, had to pay $23 to park which was never told to me in advance. Room 508 is adjacent to workout center AND pool, very loud and no privacy. Had to ask for clean towels second day. Complaints to Customer Service went unanswered.

Don't stay here. You book online and get a great rate. You go to the hotel and they act they have you book for a rate three times what you booked. If this happens to you, demand to call their HQ which is located in Canada. They are very helpful and have the rate you reserved on hand in their system. Have them call Mohammed. Have them stay on the line while you get your room, otherwise, he will try to give you the rate for only one day and then offer you some ridiculus rate for the remainder of your stay. I contated the BBB and LaQuinta HQ regarding this. No response ever received from LaQuinta. This occurred during Mardi Gras. Beware!

I stayed for 6 nights and the room was only cleaned 3 of those, and that was only after asking for them to clean it. I had to call down 2 nights to get fresh towels for the next morning since it was never cleaned, the bed never made, and trash never emptied. I personally would not stay in this hotel again. I also was not the only one with a problem. I saw another room who put their dirty towels out in the hallway, and a friend that checked in and had to change their room 2 times because it was not cleaned when they sent him up to it. The only bonus is the location to the French Quarter, Bourbon St, and the river.

They overbook as a policy and in stead of apologizing when they leave their customers out, kept my deposit. It has been 4 months since my reserved date but no hint of reimbursement

We had an amazing 7-day stay and a great time in New Orleans. The hotel was in a great location, only 5 minutes (walking) from the French Quarter. We only had to take our car out of valet for one day, because everything was so close. We were happy to see that our car was parked in the lot directly across the street. Being in a new city, we felt very safe to have our car parked there. The hotel staff was very friendly and helpful. Whenever we go back to New Orleans, we will be staying at this hotel.

The service was excellent and the front dest was very helpful and personalities was extremely professional. The Cleanliness of the room and bathroom was excellent and service was good. The location was also convinent to everything, casino, canal street, jackson ferry, and only block away from the french quarter and the street car for the garden district. The value was excellent, the pictures on the internet give not justice to this hotel, We was suprised how it look and the spacious rooms was superb.

...about going to this hotel again. Stayed there Monday through Monday, 1st rooms plumbing was broke, furniture full of dust and the carpet full of stains (red stains every where), it was disgusting. Requested another room, this one also had plumbing problems, dusty furniture and the carpet was just as nasty as in the first room. The only view I had from my window was to a red brick wall of another building. From Monday through Friday the cleaning Lady showed up at my room only once and only upon request!!! By Friday I requested another room and finally was given a CLEAN room with a fantastic view and the cleaning Lady showed up faithfully till Monday. The water in the pool was ice cold and the hot tub did not work Location is only 2 blocks from the French Quarter, very convenient.

Excellent price and location. Very close to convention center and french quarter. Free breakfast weak but present. Free internet included.