The Comfort Suites Airport offers convenient access to downtown Tempe and downtown Phoenix. The hotel has a pool, spa, exercise room, guest laundry, copy and fax services, and free continental breakfast. The property is conveniently located at 52nd Street and Broadway Road in Tempe, with free 24-hour shuttle ... More
Comfort Suites Airport
Property information by Travelocity
The Comfort Suites Airport offers convenient access to downtown Tempe and downtown Phoenix. The hotel has a pool, spa, exercise room, guest laundry, copy and fax services, and free continental breakfast. The property is conveniently located at 52nd Street and Broadway Road in Tempe, with free 24-hour shuttle to and from the Sky Harbor International Airport, five minutes away. Close to the hotel are Arizona State University, Rio Salado Lake, World Class Golf Courses, baseball stadiums, football stadium, museums, downtown Phoenix, downtown Tempe, Old Town Scottsdale, shopping malls, Phoenix Zoo, and botanical gardens. The Comfort Suites Airport comprises three stories with 92 all suites. All suites are equipped with dataport phones and voicemail. Guest suites features and amenities include microwave, refrigerator, 27 TV, free local calls, in-room movies, coffeemaker, hairdryer, and iron/board.
the Hotel was great. The rooms were large and the breakfast was great. There was different hot items each morning. I would stay here again and would recommend it to others. If I am ever back in Arizona, I would stay here again. The staff was somewhat friendly, but did offer maps for the area.
The carpet had a dirt trail leading to and from the door. The sheets had black stains on them. The bathroom floor was sticky. The molding in the bathroom had brown stains running down to the middle of the door. Upon our departure the next morning, I asked to speak with a manager with my concerns over the room. Manager was unavailable and at the bank. I was asked to leave my phone number and the manager would call me. I never received a call back.
We had booked four nights with this motel in Tempe weeks before we arrived. Upon our arrival I was told we only had reserved a room for ONE night. They could offer us a KING size bed for the next night...for THREE people! I asked to speak with the manager at that time. None was available since it was so late at night.
We would NEVER consider a Comfort Inn Suite again. Referring to these rooms as a "suite" is a stretch of the imagination. A sofa in the room does not mean suite.
I'll definitely stay here again. Close to everything (Holborn station), small but not too small rooms, coffee, iron, mini bar, nice bathroom and nice staff. Breakfast is very expense but a great find. (I booked this hotel because of other user reviews.)
Sheets were dirty-had to get clean ones from desk at 11pm. No hot water for morning shower, offered a new room in morning, if I went to desk to get key. Complained to front desk clerk, was told that my concerns were "not believable". Contacted Comfort Suites, received a polite letter from General Manager thanking me for my concerns, but my concerns "as stated" couldn't happen. Needless to say the company did nothing to rectify the problem.