Red Roof Inn Watsonville, Watsonville

If your looking for a beach inn this is not it and that is what we found when we got to the red roof inn in watsonville it is right off the free way and was not what we where looking for thats fine but what happened next was the bad part we got there at 4PM and did not want to stay so we canceled the reservation and talked to sam every thing looked fine but we did take his name if somthing where to happen and it did I was charge fro the room and them when I called to fix it the manager could not get my name right and it took me three day for him to tell me what happened and send me a credit that has not arrived yet and I am not sure it will with out some more phone calls to the main office every time I had to Call I had to make contact even with corprate thats bad at one point I was even told to call back thats not how customer service should work I own a business and I would never tell a customer to call back whats up with these people be care full I will never stay here make your own choice

Booked my room for 3 nights through gtahotels paid them for the room when i get home the hotel also charged my card for the 3 nights they will not return phone calls