Hyatt Place Dulles Airport North, Sterling

We stayed at this hotel for 3 nights. We have 2 children, 2 and 5, for the most part it was a nice experience. We went to DC to see the museums, etc. and it is only 30 min. drive to DC. The hotel is within an office community, so at nights the area is very quiet. Often you will see pilots and flight attendants staying during their trips. The breakfast includes bagels, muffins, toast, yogurt, cereals, and fruit. No waffles. Coffee and tea were great. No free coffee, tea for 24-hours unlike some other hotel chains. One downside was that there is no microwave in the hotel. None in the rooms, none in the breakfast area. Express self check-in was easy. Rooms were clean, building smelled very fresh, nice. Water in the shower was lukewarm, not very hot, even though the sinks had hot water. Hotel employee told us they were working on getting the faucets adjusted. Leesburg Outlet Mall is only 9.5 miles away. For what we paid it was a good experience.

My family was totally satisfied with our stay. Great room and beds were very comforting. Would stay again... ( the only negative. it is a good drive to the DC area)

nasty, dirty disgusting. would never stay here again

hi there had to write a little comment about our stay with you running from the 20th to the 27th August. everything was fine but the service was outstanding!!! thank you so much all the staff!! forever welcoming, smiling, obliging- the list could go on!!! therefore it will always be our 1st choice when we go back to sterling thanks again!

This hotel seemed like a great place to stay from the pictures on the website. I checked in at the kiosk in the front which was convenient because all I had to do was swipe my card and it printed out my room key. I had a room on the first floor. The staff DID NOT greet me. They just stared at me. The room was clean and comfortable. No complaints. The next morning I went the the continental breakfast which was nice but I wanted more than a bagel so I ordered something from the kitchen. It took about ten minutes and it was cold when I got it. I didn't order anything else from the kitchen while I was there. The hotel was a great location. I was about 15 minutes away from the metro and there were stores and restaurants everywhere as well as a movie theater. Overall my stay was pleasant. I didn't like the fact that the staff was not friendly. I don't think they ever spoke to me and every time I walked in the lobby they just stared at me. It was rude.

I loved it here. It cost about 20 dollars less than the Days Inn I stayed in the night before and was a million times better, and to top it off they even had complimentary breakfast how can you beat that. The room was very big, the linens were cleaned and soft. The television was large enough that you could see it from anywhere in the room. All in all when visiting Washington DC this is the place to be!

I had an amazing stay and my room was ten times nicer than many hotels costing hundreds per night more. It was clean, large, full-featured and the beds were quite comfortable. The hotel offered great service and was in a great location, for me. Right next to huge mall and just down the road from many more and even the DC Metro. May not want to stay here if you don't have a car as distances seem short but this entire area is fairly spread out. I will choose this Hotel next time I go to DC and consider any other Hyatt-Place hotels for all of my travels.

arrived at Dulles international airport, called the hotel for transport twice. first call we were informed it would take 45 mins for transport. after about a hour and 15mins of waiting called back and was advised to take a cab, arrived at the hotel. though we were reimbursed, after a long flight having been made to wait for that amount of time at the airport, I find unacceptable. upon check in reservations were made and confirmed for 10am the following morning bus transport to the airport for a meeting. the following morning had breakfast and we were at the transport area when we were advised the transport was full. understand there were people who showed up, boarded the bus that had not made reservations. understand the hotel had one of the bus inoperative with a broken windshield. irregardless believe steps/initiative should have been taken by the hotel front desk to rectify situation, instead the front desk personel tried to hide, took little interest in resolving the situation. requested the hotel manager be called and only then situation resolved. on check out left two envelopes, stamped, addressed and sealed ready for posting in the room. phone calls to the housekeeping totaly ineffective, appears they do not understand english. does appear envelopes not found and apparently discared, irregardless, would like for you to take a second and think about this.... stamped,addressed, sealed letters, discarded instead of being posted? It is a nice hotel, clean spacious rooms, but its the personel that make or break any service oriented business, in this aspect the hotel failed miserably. believe we have future business in the area, will do our very best to avoid and tell others to avoid patronizing this hotel.

this hotel is very nice for the area that you are staying and the price you are paying. you cannot beat it! all the comforts of home are included (microwave, refrigerator, etc). VERY clean rooms (beds are not great but decent) and the hotel staff is top notch (along with the FREE breakfast buffet). as far as location...if you are needing a place to stay around dulles, you're good. there is a mall, strip malls and restaurants galore within 5 miles in either direction. it is a safe area to stay in. if you are using this hotel to go into DC, it isn't so great. for someone who was born with onstar in my brain i found the highways are confusing and there isn't a convenient metro stop!! if you are looking for a good deal and a great place to stay it may be well worth it for you. but be aware that it is a bit of a hassle to get back and forth.

This hotel was created with the business person in mind. The hotel is in a relatively quiet area, but easy accessible. The rooms are large with all of the needed amenities such as a table wit an extra phone and internet connection, dinette area, microwave and fridge, and comfortable beds. The hotel was clean, and the staff top notch, ready to assist you with any questions or problems that you may have. A shuttle is available to transport you too and from the hotel, or anywhere with in a 5 mile radius. I would definitely consider staying at this hotel if I am in the area again.