Malmaison Belfast, Belfast

Stayed for one night at the start of July in the middle of some unusually good Belfast weather. First impressions were of a beautifully decorated space, very gothic with lush carpeting. However, once we arrived at our room we found it to be almost unbearably hot. The window would only open an inch or two and every time the shower was used the radiator in the bathroom would become scaldingly hot, which turned the already hot room into a virtual sauna. We asked reception for a fan which they duly oblidged, only three hours later and a tiny table fan which did nothing to cool the room down. When we complained about the hot radiator we were told that the only way to remedy it was to shut off the hot water on the entire floor, which of course was not an option. We had a sleepless night because of the heat and were offered nothing by way of compensation in the morning when we checked out, despite the fact that we made it very clear that the situation was unacceptable. Malmaison really needs to rethink the lack of air-conditioning as I would imagine that it does not bode well for guests staying during the warmer seasons, the thickness of the decor makes the hotel an oven on even slightly warm days and lack of staff willingness to help does nothing to further their reputation.

What a hotel it rocks and the staff couldnt be any nicer if they tried. A special mention has to go to the barman Sean and the decor is to die for. Only down side is a tad on the expensive side. This is not London or LA guys. Thanks and cant wait to go back Tony and David

This place has a lovely atmosphere and the menu has a reasonable mixture of fusion dishes. I had the chicken livers for starter, which was delicious. Unfortunately the main course, of steak for me and salmon fish cakes for a friend was tainted by the fishcake tasting revolting and little bits of sharp glass in the sauce for my steak. Not a wonderful experience.

Very different hotel - gothic purple and black plus very subtle lighting everywhere. Actually its rather sexy! Every detail has been thought out to fit with the design theme - from the lift to the toast-rack - and its all utterly spotless. I managed to get a September midweek night for a business stay at �99 but suspect I was lucky. Enjoy!