Ramada Limited Seattle Airport, Tukwila

Wanted to book a stay, but after reading the reviews, cannot understand why the front desk management wasn't replaced. So, I will book elsewhere.

I had a reservation at this Hotel while traveling on business. Once I got to the hotel the desk personell would not let me do my check-in paperwork without a $20 fee. While I drove around waiting for check in time I become very uneasy about the location of the hotel. I felt very unsafe, to the point that I found another hotel up the road. I was charged for one night at a rate of $98, while the signed posted out front advertised for $59. I have never in my life felt so scared in the area this hotel is located in. Did not stay and would not stay.

Have stayed at this hotel a number of times because they offer a park and ride service. Last time we arrived back at Seattle we called for the shuttle and waited over 45 minutes before we finally gave up and took a cab back to the hotel for our vehicle. The "clerk" was not helpful. Will not be staying there again.

Arrived at Airport picked up bags then rang the Hotel to be told ring again when you reach the pickup area so we rang to be told a shuttle would be sent. Three Quarters of an hour after first phone call shuttle arrives. We arrive at Hotel to be totally ignored for another 30 minutes and told you are to early to book in (it is noon) "CHECK IN IS AT 3o,clock just wait over there.All we wanted was to leave our bags in a secure area and get lunch. Eventually at about 1.30pm our bags were secured and we could leave. The rest of the staff seemed pleasant enough but that receptionist was a disgrace to RAMADA. Thanks for the memories we will not be back.

The desk service and management at this motel is the worst I've ever encountered anywhere in the world. The manager (Indian or middle eastern) exhibited the typical superior male attitude. He would not let us speak or explain our needs and insisted that if we cancelled our reservation, we would be charged for a full nights stay, and if we checked in early, we'd also be charged for an additional day. We were returning from a cruise and had no control over the time of disembarkation. We had not previously been informed of any early cancellation policy; but more importantly, we've never dealt with a motel that is so inflexible about trying to make it's customers comfortable. Our room was already clean and available, so it seemed very greedy to try to bilk us out of an additional night at nearly $100 for a few extra hours! I would not recommend a motel to anyone where the customer does not come first. This manager certainly needs to learn something about good customer relations. As we had stayed there one week earlier, you would think that he would have been more accommodating.