Terribly dirty!!!
By A Yahoo! Contributor, 5/26/08
I went to Mantra 100 exhibition on the 4th of May and spent 2 nights there. I checked in at 13.00 on the 4th and just dropped the luggages in the room. At first we didn't inspect the room because we believe the 4 star hotel would be clean and tidy. We actually trust the brand Mantra because we visited Mantra hotel in Gold Coast (Legend)last year and we really liked it. By the time we came back to the room around 11.00 of the first night, we found that the room is very dirty. The carpeted floor didn't seem like it had been vacuumed at all after the recent occupancy. The bed sheets and pillow cases were full of hair including the bath towels. Then I called to reception about the room and told him to organise the cleaning for tomorrow. In the next morning, I came down to ask the reception again to get my room organised for cleaning. When we came back from Melbourne sightseeing on the next day, we still found the room wasn't vacuumed. The only thing that was done was the bed makeup. The room was full of dust and hair!!! On the day we checked out, the reception girl said sorry for my complaint the second time!!! I won't go back there again!!!