Holiday Inn Express & Suites Asheville, Asheville

My husband was scheduled to be in Hickory NC for work in September. We planned a weekend in Asheville and I made reservations on line. My husband’s place of employment has reached some hard times and has ceased travel at this point. We've been told we can't cancel our room and that we would be charged the entire amount. We are 8 hours away and financially this trip isn't feasible. We are rewards customers and have always booked online with Holiday Inn Express and I’ve NEVER seen the disclaimer that states you can’t cancel. Very unhappy and think it’s very poor hotel management despite the circumstance. My husband just stayed at a Holliday Inn Express last week and spent close to $500.00. I guess this goes the show that people have no compassion or value customers these days. Holiday Inn Express has lost our long time business.

a loud, old fashioned air conditioner was clicking on all night that kept waking us up. The place just feels cheap and the breakfast was dog food.

Like: Helpful Staff, Clean Room, Clean Bath, Everything we needed was available in the room already.....and Of-course Good Breakfast Dislike: Little bit expensive...but worth it .

It was clean, there was an outdoor pool which I did not use. It was convienient to the Biltmore Estate and downtown Asheville. Would have stayed longer but clerk would not honor the week day price quoted the day before. A Kmart nearby, Walmart a few miles away. Breakfast was good but got last available table. Room was very nice. Would stay again but would confirm price somehow.

This hotel was an amazing value! Great location only about 10 mins from downtown Asheville, the Blue Ridge pkwy is just a few miles away, and the Biltmore Estate is also about 10 mins away. Our room was very clean, we took advantage of all the hotel had to offer. We used their laundry facilities, (we were on a long road trip) which were very clean, the spa, and gym. All of which couldnt have been better maintained. The free breakfast buffet in the morning was awesome. Not just muffins and yogurt! They had toast, bagels, cereal, bacon, eggs, biscuits, sausage gravy, and muffins too. I highly recommend this hotel!

The hotel is clean, but it obviously has seen better days. Good location near the Blue Ridge Parkway and stores. The staff was friendlly, but no one bothered to inform us that there was a gas shortage in Asheville --- not when we made the reservation nor when we checked in. We honestly thought we were going to be stranded. Luckily we found a station that sold us $25 in gas so that we could get out of there. Will not return to this hotel or any other Holiday Inn.

I usually don't like Holiday Inn's but hmmm...budget time!! So I come across this hotel and it looks nice and I read the reviews and for the most part, they are positive..so I book it. I was incredibly surprised..it was clean, the staff was polite and helpful, it was in a great location..What more can I say...I was pleased..we were pleased and would definitely stay again!

Upon making the reservation for this place my wife asked me what was I thinking! Well I explained about the great reviews I heard about this place and we took the gamble figuring that the worst that could happen is an early check-out. Boy were we surprised!!! This place is Asheville's best buy! We opted for the suite room with a jet tub! Yes, did I say this WAS a Holday Inn. The Hotel's pictures on the site didn't do it justice! A beautiful fireplace in the lobby - always a warm cup of coffee and fresh baked cookies - a real bacon,sausage,eggs and omlette breakfast with fresh from the oven cinnimon rolls, and a great roomy room, with a small but adequate terrace (which my wife used as her sneak a ciggarette spot! Did I say this was a Holiday Inn? Well the fully equipt excersize room with a shelf of fresh towels, a large spa, and a full pool area really topped it off! I can't still believe that Holiday Inn was able to change my mind about traveling again. When I was a kid, my parents would use a HI as the standard bearer for "on the road hotels" but this (what they call EXPRESS hotel, made me want to write one of these reviews, just to give kudo's to the management and staff who changed my mind about the chain! If you want a clean, classic hotel with a complete vacation experience in the great city of Asheville all at a great price - don't hesitate to make a reservation here! But leave me a week in August '09 where I can still make a reservation!

I typically don't like to stay at Holiday Inn's as the majority of the ones that I've stayed at have been dirty, noisy, have horrible service and have been just plain unpleasant. I usually pay more to stay at at a 4 star hotel as I get pretty "grossed out" by some of the lower-rate hotels. This hotel, however, took me by surprise. I was traveling from Indianapolis to S. Carolina on vacation with my wife, 7-year old and 2-year old and was not looking forward to the experience. The room was spotless, bathroom was extremely clean; high speed Internet was easy to gain access to and the beds were comfortable (but a bit too soft for my taste). Breakfast area was a bit crowded as everyone was trying to get out in the morning and back out on the road, but the food wasn't too bad and we were out an back on the highway very quickly. We will return to this hotel when we go back to S. Carolina next year. Just need a clean, quite, comfortable place to stay and this does teh trick.

Had read many reviews about this location and was hesitant before going. We had a king suite and couldn't have asked for anything nicer within this price line. The room and hotel was very clean. Our room was beside a side street and was thinking we would encounter noise at night, but found none. In fact, it was too quiet so much that I had trouble falling to sleep. Once I turned the fan on for noise, I fell asleep in just a few minutes. Would highly recommend this location for your stay.