Ramada Limited Tempe University, Tempe

Breakfast was good, Stay was pleasant , Rooms very clean and very nice lobby too. we stayed during the busy season so it was a bit noisy , But the staff took care of our complaint and moved us to a room in the back. Pros- Clean Cons- Noise.

When we arrived, we had originally booked the two full bed room. We were pleasantly surprised to find we had been upgraded to the two queen room on the east side of the building (Important because afternoons in Tempe are HOT). Anyway, the cooler did not work. The TV remote would not work. The bathroom was dirty. It was 110 outside and we had just driven down from Flagstaff. The manager tried to help, I will give that, however the cooler would still not work and the TV never did. I will tell you I discovered the cable had literally been pulled apart. So, the manager moved us to the room we had originally requested. This room was on the west side of the building and the cooler barely worked. The room did not get cool until two in the morning. We left the cooler on the next day and it still became almost unbareable in the afternoon. Then there were the other little things; ice machine could not keep up with the heat and demand of the five guests in the hotel. The pool was dirty, there is a charge for extra towels for the pool, the morning waffle buffett, there was no syrup. The front desk had no replacment towels when I wanted them exchanged the next day without room service. Then they could not find toilet paper.... This morning the syrup was there for the waffles, but the juice was hot, the coffee cold and there was still not enough ice. At any given moment, there was only one person at the desk and I think I saw housekeeping once. If you needed anything they had to lock the front door to get it for you. Oh and the manager explained that the hotel was under renovation and that was why the tv's were not working right. Nothing on line ever mentioned renovation. Also, about the tv's, the schedule on the tv was not what was actually on as it was off by two hours. The carpets turned my feet filthy, my husband's and daughter's socks brown and it was just not a good experience. We travel to Tempe to visit family and attend plays at ASU, we will defintely find another place to stay.

I arrived and was horrified at the location - which you cannot see in the pictures. The neighboring business (a storage unit facility) had razorwire across the top of the dividing wall. The room was gross and looked unkept. There was no phonebook in the room and the internet service didn't work. I was unaware, based on the pictures, that this was a motel where the doors are outside and accessible to anyone. There was a mouse-sized crevice at the bottom and daylight came through. I checked out four hours after checking in and I never unpacked my suitcase. As a single female, I did not feel safe staying here. I would not recommend this hotel.

This Ramada is nice. Staff are helpful and courteous. Rooms are very clean. The Inn is in a good location. Continental breakfast is very good, and it's nice to have a computer in the lobby to check email, etc. Two problems. At this time (May 2007) there is extensive construction on the street in front of the Inn. Phoenix is putting in a light rail system and so this is not the only place with torn up streets. It is a mess, but there is nothing anyone can do but wait it out. The other thing I might have been able to do something about, and if I would have been there longer I would have checked into it. Our king size bed did not have king size sheets or blanket. It was most annoying to have the sheets creeping all over the mattress instead of nicely tucked in. That is something I will ask about the next time I go to any motel. Overall, the experience was good.

This Ramada is nice. Staff are helpful and courteous. Rooms are very clean. The Inn is in a good location. Continental breakfast is very good, and it's nice to have a computer in the lobby to check email, etc. Two problems. At this time (May 2007) there is extensive construction on the street in front of the Inn. Phoenix is putting in a light rail system and so this is not the only place with torn up streets. It is a mess, but there is nothing anyone can do but wait it out. The other thing I might have been able to do something about, and if I would have been there longer I would have checked into it. Our king size bed did not have king size sheets or blanket. It was most annoying to have the sheets creeping all over the mattress instead of nicely tucked in. That is something I will ask about the next time I go to any motel. Overall, the experience was good.