Dont meet our expectation
I did the booking online, was paid 10% of the room, when go to check in, there is no record in the system. There is peak season, how bad if they dont hv extra room then we hv to travel back to Penang on the same day. The online booking is not secure enough.
There is no hot water for shower at night, may be every room also take bath at the same time.
TV channel is not clear.
There is no sandle in room.
Outlook is attractive, lobby is grand, but in the room is a bit old, bath tub is scratched, swiiming pool is too small, just only suitable for kids.
If this is 2 stars hotel then is no complaint but this is 4 stars hotel.
If hv other choice i wont recommend to stay there.