Nice hotel - bad management
By A Yahoo! Contributor, 3/6/05
The hotel lobby, pool and breakfast incl. in the price were very nice. The first room I received did not have a television in the bedroom. Upon requesting a room change the second suite did incl. a television. Country Inn website did not mention an extra fee for pets. Upon check in a fee is charged and a lengthly contract must be signed. When I questioned the fee (not mentioned on website) manager became hostile and stated he was not responsible for misrepresentation on corporate website. At checkout a dispute arose concerning extra room rated quoted by hotel desk clerk. Management called be a liar when the rate was disputed. I travel often and never had this happen before. The hotel was nice but management was not.