Harris Batam Resort, Waterfront City

I booked a 3D2N honeymoon package (originally a 2D1N package but we extended 1 Night) for my fiancé and I to get away from the stressful working life that we were having and to celebrate her 21st Birthday. Obviously, the birthday celebration was a surprise and I couldn't be carrying a birthday cake with my luggage on departure day so I contacted Harris Resort for their suggestion and advice. Harris Resort's GM, Mr Stylianos Koureas, personally asked his staff to help me plan for the birthday celebration 2 months ahead of our trip! On the day of the trip, we took an early Ferry from Habourfront Centre to Waterfront City Terminal. A very polite Harris staff in their signature bright orange shirt greeted us and pointed out to the air-conditioned bus waiting outside which we will be taking to the resort. Upon reaching Harris and entering the lobby, friendly staff holding trays of welcome drinks and cold towels approached us while we queued for check-in. As it was boxing day, the resort was still fully booked and the guests who were supposed to check-out on this day probably were having difficulties waking up early due to the Christmas Dinner and parties the night before. Due to this, most of the guests have to wait til 2pm, which is the official check-in time anyway. Our package came with free upgrade to Cabana room (depending on availability) and we were so happy that Harris did provide us with the upgrade in the end. The Cabana is one of the most romantic rooms available in Harris. Our room (more like a house) was large and spacious and comes with a bath tub and toilet partition with frosted glass roof above so that sunlight can shine in during the day. Orchid petals were laid out into a big heart shape on our bed. The bed was large and soft - so comfortable that we spent quite a lot of time sleeping in it instead of enjoying the facilities! The back of the Cabana opens up to the beach. Since our package is the honeymoon package, we were entitled to a 1.5-hour massage and milk bath and also candlelight dinner at H-Grill. The massage was okay and felt short (Probably because our backs and legs were aching too much and needed the massage badly). After massage, it was dinnertime! Due to weather, H-Grill wasn't open that day and we were given a table beside the big swimming pool. I have read from the reviews that this location is free from mosquitoes and they were right! Dinner was simply wonderful. Halfway into dinner, several Harris staff silently approached our table with musical instruments and a birthday cake and sang my fiancé a Birthday song in 3 languages! They also tied a Harris Bandana on her head and shielded the candle on her birthday cake (Windy night) while she made a wish before blowing out the candle. On day 2, we went for breakfast early and headed straight back to our room to watch another DVD (Provided by Harris free) before we boarded the 11:30am bus to Nagoya Hill. The bus ride to and fro was free as it was included in our package. Day 3 - Our supposed last day, we felt so sad about leaving that we decided to extend yet another day in Batam! Changing our ferry scheudle was no hassle and the staff had it done in less than 5 minutes! As our Cabana is to be given to another guest, we upgraded to a Harris Suite in the Trendy Wing. This was the first time we had an entire suite for just the two of us! Mr Stylianos Koureas played a very important part in helping us secure this suite as their rooms were all fully booked! No wonder he is the General Manager of the year of 2010 awarded by Tauzia Hotel Management! Day 4 - really our last day in Harris Batam! We will certainly come back again - simply because we couldn't find another resort that genuinely cared so much for their guests. This is also the first time we ever saw a General Manager walking around serving guests personally instead of hiding in an office back in their HQ. We will definitely come again!

Whenever i wanna escape from the busy life of Singapore for a few days.. my choice will always be harris..The first time i was there was in May 2005..Was there with 2 of my other fiends..Being all girls..It was indeed a daring move to go to batam on our own..But our fears were gone the moment we step into Harris..As uaual we did the rotine of checkin in and was later brought to our room which was facing the sea.very spacious..very comfortable..Everything was perfect..We were told what we could do and where we could go by very helpful staff..In that 4 days we were there..we were actually looked after by some wonderful staff who looked out for us as well as our safty..we felt safe the whole trip..And so..3 yrs on..we still visit Harris at least 3 times a year..and the staff that took care of us..well..we have become firm friends..At harris u will always feel welcome weather u are first time visiting or have visited the place more than 10 times..Little complains will always be around..Just open ur mouth to ask and im sure those wonderful staff at harris will do their best to fill ur request..no matter how imposible it may be..Keep up the good work guys..U know who u are..See u all in July...:}

When we first checked in to the hotel, we knew that is was going to be a good trip as the view of the hotel(inside) was great.The check-in process was fast and the staff were friendly.We were served dinks while waiting too.When we entered the hotel room, we were quite disappointed.Although the room was quite clean, it was small and cramped.The balcony was even worst. our room was the cheapest room so it faced the road.The balcony floor had so many insects and it was so polluted. I loved the swimming pool. It was so big and spacious.there was a bowling alley there too.there was also a trishaw ther n a staff will allow u to sit in it n he will drive you around.u r also allowed to drive it personally.i simply loved the facilities there. I recomend to all to go to the kelong nearby. although it was quite warm, the food was delicious. On the whole, it is a good place to go, but remember, book a better room.

SIMPLE UNIQUE FRIENDLY, Really we felt all the above elements at their maximum at the Harris Resort Batam last friday night. A great swimming pool open 24 hours for a great night dip was marvellous. Our package was including a free pizza, even free the pizza was a delight and I bought 3 more to take home with me. Excllent staff and service. Our room was facing the sea and the marina, the sunset was so romantic. Definetely i will be back very soon

i have been to this place many times, the last visited is on January 02,2007, its very very supprize....when i arrive as they regular guest, they still keep friendly and do very good service like the first time i'm coming, on my honeymoon dinner, they supprize me with romantic song sing by in house band, wah.. i never think that they always make supprize to all of they guest.

Visited the Harris Resort Batam on 6th of january 2007, a very friendly resort just 45 minutes from Singapore, ideal for families with young children.Harris Nanny and Clown took care of my 5 years old child and have enjoyed an excellent spa treatment.Great pizzas and the new cabanas are fabylous.Staff are great, especially the Italian General manager. We really felt like home and we will be back very soon

Heartwarming service, big pool, quiet and relaxing spa, and delicious food. Room… well, I had bed bugs bits all over my body. It took me few weeks to heal and had to pay a lot for medicines. The bed linen was very smelly.

Friendly service, good food. Will miss the chicken chop though. Bed is big and comfortable. But, the next day, i saw bed bug bites all over my left arm and legs...so...what the ......