Affordable and great location
By A Yahoo! Contributor, 6/24/09
** LIKED:
VERY affordable....only a 5 - 10 walk from the Alamo and River Walk, which means no parking lot fees..... hotel had a parking lot and a free parking garage.......clean pool area.........rooms were clean ......staff was EXTREMELY polite and helpful!! (I booked the day before through Expedia.com.....offered the best price......when I called Red Roof the day of my trip about 4:00, they said that it wasn't showing up and to call Expedia to check on it. I called and waited 30 minutes. Still, not showing up at hotel. Red Roof said that Expedia was having computer problems that week. Just to show up with my e-mail receipt and they would take care of me. They went ahead and held a room at that point. They only had 2 left, both smoking. Only problem, I had originally reserved non-smoking. They said I could check out both rooms and take the one that smelled the least like cigarette smoke. It wasn't what I wanted, but it wasn't the hotel's fault........checking in and out was very quick and easy.......gave me a map and directions to the River Walk area.....juice and hot choc / latte machine was good. Breakfast is great for a light eater or snack......when I asked for an extra comforter, they said "no problem"......majority of the hotel was very clean and pleasant.
**DISLIKE: only a mini-continental breakfast (drinks, muffins, and fruit) ......elavators needed to be vacuumed desperately; always the same after a 4 night stay.
**OVERALL: I would definitely stay there again due to the price, convenience of walking, and the courteous staff.