Roach Motel! BEWARE!!!
My 2 year old daughter and I just got back from our week long stay at El Greco and it was horrible! This was our second stay - we stayed there in July with a fairly good experience. This time was completely different-our room (we had a one bedroom this time) was dusty, had exposed wires sticking out of the wall and a telephone, and worst of all had roaches in the bathroom! The service was non existent - it took 2 DAYS to get a can opener brought to us, and one day our room wasn't even cleaned and no towels were brought. The stove, t.v., and air conditioning all had problems, which were fixed when the staff felt like it. When I got fed up and complained to the manager she called me a liar about the roaches, said that the reason I hadn't had housekeeping is that I refused service (untrue - as another housekeeper later verified - the staff didn't get aroung to all the rooms that day), and said that the reason I didn't have a can opener in my room and it took so long to get one is because Americans always steal them from the hotel along with pillows and everything else!!! The security and most of the other employees of the hotel don't speak to you or smile at you or any of the normal courtesies you'd expect - just glare and stare at you. You'd be much better off staying at a friendlier, roach free hotel where you won't feel like you've wasted your time and money!