Turning Stone Resort And Casino, Verona

Back in the day the Emerald served the most tender, succulent baby back ribs I had ever experienced. No, I've never been to the Kansas City annual BBQ fest, but will. I stayed in a jacuzzi suite which was wonderful. Quiet, comfortable, clean. The gambling needs work, though - needs to be brought into the 21st century. In Pai Gow, the players should have the option of banking. And baccarat and craps need higher limits. In Niagara Falls I can play $10,000 hands, at Turning Stone, only $1,000. When I'm hot, I want them to PAY, it doesn't happen often enough. It's not like someone on a streak is going to bankrupt them and it might even start a buzz if somebody won, say, $100,000 at baccarat. Now they are having a tournament later this month but nobody will tell me any details, just the sketchy double-speak of the mailer. And please, back in the day I played baccarat there when you guys had a full-sized table and the limit was $5,000, and I played many a hand for $5,000, so stop sending me coupons for a $1.99 cheeseburger and fries. Fire your bean counters and put people in charge who know how to attract and treat high rollers. Upstate NY is becoming a slum, especially now that Kodak has gone belly-up, but there are still a few of us high rollers out here who like your place but go to the Falls instead because of the aforementioned items. I notice a lot of the negative comments here seem to have been written by one ignorant person with a weak grasp of the English language. LOL Epic fail, Pedro.

I have been to casino's all over the country and this casino is the worse. You are lucky if you can even get your bet back playing the slots. The place is filled with smoke and everyone seems mad ..I will not be going back to this casino

I have beeen going to this casino since it opened. I don't understand why your machines are so tight. No one really wins you just give enough to play for awhile and then get bored. I am retired and this is the one thing that my friends and I enjoy but sometimes have to stay home because we keep loosing.

i have been playing there for years and it just gets worse.....the super ball keno gets worse and worse and the same old people winning , i will be going to vernon casino and i am a native indian. all around service and gaming is terrible

I disliked the temperature inside. It was too hot inside and the ventilation was also very poor. It took 45 minutes for my beer to arrive at my table where I was playing. The only redeeming factor is the shop selling Native American jewelry. I won't gamble here again. The air conditioning and ventilation in Atlantic City is much better and it does not take forever to get a drink delivered to the table.

We have been going to turning stone for about 4 years and always had fun there until the last 8 months. Many times we stayed over and sometimes drove or took the bus for one day trips. We play the slots and the machines are so tight you can't even have fun anymore. If you do get a bonus it pays nothing. They used to earn karats on your diamond card but now you earn next to nothing. Stay there, eat there but if you play the slots go to Vernon Downs which is 7 miles down the road and have some fun. I have met several people that stay at turning stone but play slots at vernon downs. .

THIS PLACE IS A JOKE. I HAVE GONE WITH FIRENDS AND FAMILY AND NEVER AS ANY OF US WALKED OUT WITH MONEY. WE COULD SPEND A COMBINATION OF $300 TO $500 DOLLARS IN A NIGHT AND NOT WIN ANYTHING. THE PAYOUT IS IN THE CASINOS FAVOR. I KNOW ALL CASINOS THE CASINO ALWAYS IS IN FAVOR, BUT COME ON WHEN YOU GO TO TURNING STONE A FEW TIMES A YEAR, YOU WOULD LIKE TO AT LEAST BREAK EVEN OR WIN A FEW DOLLARS. THEY SUCK STAY HOME AND SAVE YOUR MONEY. YOU MINDS AS WELL THROW YOUR MONEY OUT THE WINDOW. THE SERVICE SUCKS, THE WAITRESSES ARE MISERABLE. MAKE SURE YOU TIP THEM BECAUSE THEY PROBABLY FLIP YOU OFF WHEN YOU TURN YOUR BACK, THATS IF YOU GET A WAITRESS TO COME AROUND. WE SAT FOR 3 HOURS BEFORE ANYONE CAME AROUND. ITS LIKE THEY ALL GO AND HIDE FOR A COUPLE HOURS THEN COME OUT. THE BATHROOMS ARE ALWAYS MESSY, THERE IS TOILET WATER ON THE FLOOR AND THE TISSUE PAPER IS ALWAYS EMPTY. PEOPLE DON'T FLUSH AND ALOT OF PEOPLE WALK OUT AND DO NOT WASH THERE HANDS (GROSS) THEY ARE TOUCHING THOSE MACHINES. THEY NEVER DIENFECT THE MACHINES, IF THEY DO THEY USE A RAG THAT HAS BEEN USED ALL OVER THE CASINO. THIS PLACEIS JUST DISGUSTING EVERY INCH OF IT. I WISH IT WOULD CLOSE DOWN, BUT WE KNOW THAT WILL NEVER HAPPEN, THE CEO IS JUST GETTING RICHER AND RICHER FROM ALL OUR MONEY. STAY AT HOME WITH YOUR FAMILY AND FORGET ABOUT THIS PLACE. IT IS EVIL.

this is one of the worst paying casinos in the country. it is rated 97th in worst pay outs..every hundred you spend you get back 5 dollars.. there percentage is keeping 87% on every dollar and each machine must take in an average of 2000 dollars before it even pays back that 5 bucks. no value for your money at all. never lets you sit there and enjoy yourself and play for awhile. just drains you push at a time..even the penny machines cost you 8 bucks a pop to play all the stupid lines ..lol...you keep turning stone . just because its a nice looking casino doesnt change the fact that there so freakin tight and want to drain you of every sent .you rarely ever here them anounce a lot of big winneres .. once a day they anounce some one won 1250 bucks.lol..think about it 3000 machines and one 1250 dollar winner. good luck you can keep that place ...i rate this place a 1 at best

Finny, you are so right I have been going to this casino since it opened and I have never won a jack pot It seems I just keep putting money in with no return and the slots just keep getting tighter.The people that are playing the slots look mad and I have seen them punch the slots yell swear. I will not be going back

This casino is the biggest joke ever. Playing the slots is like throwing your money away. We live an hour from the casino and have traveled there quite a bit. Being such frequent losers we figure were bound to win something eventually, fat chance at that. We use our dimond cards which you have to use to gamble there. All the cards are is a way for the casino to tract peoples play. We have finally realized it is not worth the drive anymore. We spend more time driving there then we do playing. No one around us is ever winning and all we see is pissed off players. The service at the Emerald is terrible and when we asked for the supervisor after a half of an hour wait on an appetizer he just looked over at our table and never came over. What is that? I have written the casino 4 messages on thier site and never received a response. Even though it says they will respond within 5 days. They treat thier frequent players like crap and all this place does is drain you. Someone needs to look in to the payout at this place, because something is very fishy about it. They take and never give. Just plain horrible!!!!