Attitash Grand Summit Hotel and Conference Center, Bartlett

I was much happier with the $80 motel down the road. Not worth the extra price. I'm a single mom and I took my son on his first snowboarding adventure. I wanted to stay at a slopeside hotel for the ease and convenience of it and was willing to pay the extra price. The hotel is not at the base lodge. You can't check in until 4, so on arrival day, you still have to drive to the hotel at the end of the day on the slopes. There was no one at the door to help with my bags when we arrived. I'm willing to pay for this service, but I don't want to have to chase him down. Finally got the bellman/valet to get my bags to the room and he was nice. The one who helped us on the way out had a horrible attitude. The place was overrun with teenagers and not a parent to be seen. I really didn't want to see teenagers making out in the hot tub. I really really didn't want to wake up to girls squealing about what happened after the hot tub at 1:00 am. The free breakfast buffet was outstanding, but I couldn't get a cup of coffee. Just put out an urn, if you don't have enough staff to fill the cups. I was by myself and felt completely ignored. Let's talk about the joy of skiing right to the lift. We did that. I checked the trail map the day before and saw all blue squares and black diamonds. I asked a woman at the ticket desk if I can take my beginner snowboarder son on those slopes. She assured me they were gentle easy slopes and she would take a child on them. So we headed to the top of Bear Peak at 8:25, so we could board our way down to the Attitash base lodge for the 9:00 lesson. The slopes were very steep. We were both scared. My boy did his very very best, but by the time he got to the bottom he was shaken up and exhausted. I was cursing the hotel and the ticket counter all the way down. Of course, at the bottom, he fell, hurt his arm, and we spent half an hour at first aid. He was ok, but I wanted it checked out, and we missed the first hour of the lesson. Check out was at 11am, so now, at 9, I just discharge my son to the lesson, and I'm supposed to go back and check out? I wasn't having it, and I complained, they did give me a late check out at no extra charge, which was nice. Oh, I forgot about dinner. Dinner was nice, and I was told kids eat free. I got the bill for both our meals. What about kids eating free? Oh, it's only off the kids menu. Well, they didn't give me a kids menu. Would I order a $10 quesadilla instead of free chicken nuggets? No. They took it off the bill, but I'm sorry, I would have preferred to avoid the uncomfortable process of having to complain about the bill. All in all, it's not super convenient. It's not at the base of the family friendly mountain where all the activity is. It's not a luxury hotel. It's where parents feel comfortable ignoring their children. The wait staff is inefficient. Basically, they don't have it together. They really should point out that the lift service at the hotel is only for advanced terrain. That's a major crime of omission.

I came here with a large group for a conference in February 2011. They knew the group was arriving at 11 AM and multiple rooms were not ready. The only offer was to put the luggage downstairs in their storage area and be given access to their upstairs fitness center with no locked facilities. They were unable to find alternative rooms and they're only excuse was "we only guarantee them for 4 PM." We sat and waited in the lobby for hours (this was midweek with almost no one there). I definitely don't recommend this place to ANY BUSINESS. Their customer service is abysmal.

yes it is in their policy which you don't get til AFTER you make a reservation but they charged me $39 for cancelllation over a month ahead of time!!!!

Learn hot to spell . Other than that, the hotel was great, the food was just a little off. Great family hotel. And nise pool too.

This will be our fouth year at the Grand Summit and we look forward to spending our winter family vacations there for many years to come. The hotel is nicely kept, clean, and the hotel staff are friendly and very accomadating. The ski in/out feature makes skiing painless and fun. The location is great ~ just a 5-10 min drive to a plethera of resturants, pubs, shopping, and other outdoor activities, not to mention the numerous ski areas to choose from. Also, don't rule out the Grand Summit in the summer, there are just as many, if not more, fantastic activities to enjoy without the snow. Again, we love it!! Guests from Maine

I went with my family on super bowl sunday we arived that day and had dinner in the restraunt in the hotel.They had a tV on the game .We loved it . My Brother surprised us he was there the same weekend th go snowbording.

Just wanted to say that this place was PERFECT for our large group of harley rider's. The staff was polite and the rooms were spotless. We will be there again this year..so get the pool ready! THANKS! L.A.

After staying at the Ogunquit Resort (a disaster), I was a little nervous upon arrival at Attitash Grand Summit. I was so relieved when I checked in! The front lobby was ownderful and the staff was courteous! The room my son and I had was beautiful, clean and comfortable. The beds were great and the sheets were top quality. We thoroughly enjoyed the pool and spa. The bar by the pool was very family friendly, and the bar staff was so helpful. One night, I used a babysitter recommended by the resort, Nicole. She was wonderful. She arrived promptly and did a great job. I will return on a future visit!

They had no service no help no nothing!!!! It was horrible the bathrooms were dirty nobody came to clean and i was very annoyed when i spent all of that money for the laowsy vacation!

the hot tubs and pools are very clean and are nice to swim in. The sheets have a little too much bleach though. the beds are comfy, and is easy too relax on. Saunas and steam rooms are very nice. the fitness rooms and good and have great equipment. it is everything a person could want in a hotel!! PLease take my advice and stay at the Grand Summit hotel in Bartlett New Hampshire!!