Worst experience ever!
By A Yahoo! Contributor, 2/13/08
Let me begin by saying that I'm a Starwood "platinum", and with that I expected to be treated in a professional manner. This Hotel is by far the worst Hotel I stayed in.
The hotel manager approached my parents while they were at the lounge to ask them to give up their rooms since they were automatically upgraded to a suite. The hotel claims that as a platinum member, they would upgrade you t a suite, if available, which during that it was..but the hotel manager decided he doesn't want to do that anymore. He even had the nerve to tell my parents to pay for the coffee they were having and are not supposed to be at the lounge due to the fact they were "downgraded"
Thos hotel smelled bad, and located far away from the all the shopping areas, and you would need a miracle to get a taxi.
The hotel manager kept avoiding to take my calls or to meet me in person, which says a lot about way the hotel is being ran. we ended up checking out..and u were charged for the half a day (so much for the late check out platinum advantage)
With the same value, there are plenty of better hotels to choose from…with better locations and cleaner rooms.