This hotel will be the only hotel we'll ever stay at in the Wilmington, NC area
By A Yahoo! Contributor, 8/14/06
My daughter & I arrived in the Wilmington, NC area at 3:AM, after a long drive & after getting lost twice trying to find the Holiday Inn Express, I desperately called the night desk clerk, Brian, for directions to the Holiday Inn Express. Brian gave us very clear directions & stayed on the phone w/ us until he gave us directions right up to the front door of the Holiday Inn Express. We are greatly impressed & thankful.
In the mornings, there is a bountiful deluxe continental bkft. & the person, Rhonda, supplying the bkft. could not have been nicer. Very courteous, helpful, & very pleasant.
The desk staff (Suzanne, Katie, etc.) were over the top friendly, very eager to please & make our stay the most pleasant it could possibly be.
Even the housekeepers were very friendly, courteous, helpful, and seemed to enjoy their work.
On the day of my departure, the lawn maintenance man and the hotel manager, John, was outside as I was preparing to load up my car. They did not hesitate to help me pack my luggage in my car. What other hotel can you visit will give you that kind of service?
I/We look forward to our next trip to Wilmington & w/o a doubt we will definitely stay at the Holiday Inn Express.
I give the staff, the cleanliness, the service,
the value for the price a 5 star.