Sleep Inn At Court Square, Memphis

Me and a friend of mine decided to all of our kids to Memphis for the weekend. We had 4 kids and a 12 week old. This was the worse stay at a hotel compared to all my travels. The parking lot is not big enough to accomidate all their guest so therefore you have to use valet which is not free. $12.00 a night. On top of that we had taken the kids on a carriage ride and it was late when we got back about 12:30 did not feel safe at the back of the hotel at all. When we got in the room kids were wanting something to drink they had a vending machine on the second floor which was out of service. We asked the lady at the desk and she said the hotel next door had a 24 hr open market not knowing what that meant we went next door and basically somebody selling drinks for whatever they want the price to be. We paid 30.00 for 8 - 20ounce drinks. As we are walking outside the hotel next door we see our truck with the windows down and a ton of people standing next to it. We asked the lady at the front desk ( the one who assured us the truck was in a safe parking garage two blocks over) why the truck was next door with the windows down. All she could say was they couldn't get the windows to roll up (by the way this is a yr old expendition nothing wrong with it) so we rolled the windows up for them. Thinking at that point our truck would be put in the garage. The next morning we get up get ready to ck out look out the window and see our truck still sitting next door we go down stair and to our truck and to our amazment our windows are back down and its raining. They couldn't explain all they could do was apologize. During this stay we had also asked for our sheets to be changed and they were never changed. We asked for toothpaste and a toothbrush for one of the kids never got brought to the room. When we checked out I told the lady Shannon of all our problems and she said she would take the valet parking off our bill, Like we were going to pay it anyway... but there was nothing more she could do we pd 175.00 a night for this room and it was horrible. Would NOT RECOMMENDED!!

Good value for the money very clean and close to everything would stay again

Good Location downtown area and safe. Trolly picks up out the back door and is also in walking distance for most anything downtown. Good Veiws of the Mississippi River. It is a little hard to find when driving down Front Street! Did have a problem witht eh bathroom door not shutting! Called Front desk and they said they would call me back, never got a call back!

If you ever get to check into the Sleep Inn on Front Street, I hope you're lucky enough to have Shannon R. greet you. She's so helpful and always has a smile on her face (that I've exsperienced!).

First,We had to wait until 2:00pm to get a room. Then,It did not smell very clean in the room. Called for a 6:00am wake-up and did not get one. when I checked out they asked if everything was ok. I stated that they did not call for a wake-up at 6:00am. another lady behind the desk replyed,"everybody I was suppost to call got there wake up call." For $129.00 a night + $8.00 to park, at least the staff should'nt treat you like crap. Next time I"ll spend the extra 100.00 to stay in a better hotel. not one that should be next to the interstate charging 29.95 a night.

The hotel had prime location right behind the trolley line & stops. Being that the trolley comes by every ten minutes we expected to be woken up but never heard it. Parking was cheap & a car was not needed once checked in, close walking distance to the water & Beale Street.

I think that this is a nice place and convient to the trolley and downtown or the river is near.This had good service and clean rooms the parking was hard to find a spot though.

Although this is a GREAT location (in between the Pyramid and FedEx Forum) it was a bad choice for our weekend stay. If you arrive early you will be told the rooms are still being cleaned. NO ONE can check in until 3 pm. At 3, there is a mad rush to the desk to get checked in. They allow only 1 car per room so if you are meeting someone there you will be told to park a block away at the Comfort Inn and pay an additional $5. When you check out, Sleep Inn charges you $5 to park in their lot too! Security was a hassle as each time we entered they wanted to know if we were guest of the motel. But I guess that is due to the drunks sleeping in the park out the back exit. And as others have already noted, the room heat/air unit had a loud rattle. $211 with tax (the price was increased because of multiple events in Memphis this weekend) is WAY too much to pay for a room in this motel.

We liked that it was 5 blocks to Beale Street. We could walk or take the trolley which was at the back door. The trolley ride was $1 each way/person. Our room was very clean and up to date. The breakfast was also very nice!

The Location of this hotel is by far the big selling point. It is in walkable range or just a trolley jump from all that you would want to see in downtown Memphis. What could have been a great place to stay is undermined by its staff- a gang of early 20 somethings just trying to make it inbetween smoke breaks, gossip breaks, personal phone calls and defending the honor of "2 Pac". The girls working the desk during my weekend stay knew nothing of the city, could not answer any of my questions about local events- nor could they direct me to the correct source to find such information. The room was clean, and roomy enough, the view was good, but the location is the clear winner.