HORRIBLE!!!!
By BrandiO, 09/25/09
Me and a friend of mine decided to all of our kids to Memphis for the weekend. We had 4 kids and a 12 week old. This was the worse stay at a hotel compared to all my travels. The parking lot is not big enough to accomidate all their guest so therefore you have to use valet which is not free. $12.00 a night. On top of that we had taken the kids on a carriage ride and it was late when we got back about 12:30 did not feel safe at the back of the hotel at all. When we got in the room kids were wanting something to drink they had a vending machine on the second floor which was out of service. We asked the lady at the desk and she said the hotel next door had a 24 hr open market not knowing what that meant we went next door and basically somebody selling drinks for whatever they want the price to be. We paid 30.00 for 8 - 20ounce drinks. As we are walking outside the hotel next door we see our truck with the windows down and a ton of people standing next to it. We asked the lady at the front desk ( the one who assured us the truck was in a safe parking garage two blocks over) why the truck was next door with the windows down. All she could say was they couldn't get the windows to roll up (by the way this is a yr old expendition nothing wrong with it) so we rolled the windows up for them. Thinking at that point our truck would be put in the garage. The next morning we get up get ready to ck out look out the window and see our truck still sitting next door we go down stair and to our truck and to our amazment our windows are back down and its raining. They couldn't explain all they could do was apologize. During this stay we had also asked for our sheets to be changed and they were never changed. We asked for toothpaste and a toothbrush for one of the kids never got brought to the room. When we checked out I told the lady Shannon of all our problems and she said she would take the valet parking off our bill, Like we were going to pay it anyway... but there was nothing more she could do we pd 175.00 a night for this room and it was horrible. Would NOT RECOMMENDED!!
