Have you lost your mind?
The hotel was fine until I found out that they charged me 3 charges to my card. One for $5.00, ?, one for $94.00 which I asked at the hotel why they charged that and she said it was just authorized for that but the real price of $78.54 would be charged upon checkout. But wait that's not all. They charged me $364.00. I only stayed there for one night in which I paid $78.54. Actually, that amount was never even charged to my account. I have a receipt to prove my stay and when I called to get help, no one is available to help me until the next day. Meanwhile, my checking account is short approx. $400.00. Seems urgent to me to get a manager to fix this problem. I will never stay at a Holiday Inn Harlingen again because apparently those people are out of their mind. I wonder how much money I'll spend in phone calls trying to settle this matter!