Not a comfortable stay
When we arrived it was 98. One of our rooms was about 90, the ac had not been on at all. Our room was not as hot, but the ac was off and when I turned it on I found that it would only operate it at low fan speed. I informed the front desk and they would do nothing about it at all, just "sorry". A very uncomfortable stay, with the ac running for the last 24 hours it is still hot. I am very unhappy. I don't care, charge me for the electric, but I am cool at home and I expect to be cool in a motel. Don't modify the ac units to use low fan speed regardless of how the fan speed is set.
Commode lid was nasty - in bad condition due to having been soaked with urine. They cost $10 to replace, no excuse for that.
I will never stay at any Best Western anywhere. Terrible service.