never going back
By Brandon, 06/11/07
we booked our room a couple of months in advance. they didn't have the correct room available. we wanted a two bedroom condo, one bedroom with a king bed and the other with a queen bed. the spare bedroom had two single beds in it. not what we requested. this was important because we shared the condo with another couple. thier solution to the problem was to slide the two single beds together. needless to say, this was not a comfortable option. usually i wouldn't complain, but we spent $400.00+ dollars per night that week. We also had problems with extra charges on our credit card. getting them to correct these cahrges was an extremely difficult task. spent hours on the phone and took over two days. trying to get in touch with a real person over the phone was also very difficult, the average wait time was 5-10 minutes. not that it is a horrible place to stay, but there are a lot of better places to stay for the money.
