Howard Johnson Express Williams, Williams

first night tv had to much snow on most of the channels i have better reseption with a didgetal attenna on a 20 foot pole you spend almost a 100 $ a night and dont even get a clear picture.also my friends got a smoking room it smelled like some one smoked a carton of cigarets in there and closed it up tight so the smell could not get out.and i am not exzajurating and yes i cant spell either sorry hell they did give me another the next night and the cable came out of the tv i had to put it back in the tv was probly 10 years old .thiere staff dont comunicate any way i will not be staying there anymore i thought howards was a good place i was wrong.

We stayed one night in Flagstaff and two in Williams, for the money stay in Flagstaff. If you are basing your stay on the indoor pool or free breakfast buffet, don't!!! The pool was so over clorinated that you couldn't even see the second step, also due to the fact that the hot tub is in the same room it was hot and humid in the pool room. The breakfast buffet consisted of two types of cereal, or waffles or toast. The juice was warm and the coffee was so hot you couldn't drink it. If you do choose to stay in Williams there is a GREAT Mexican restaurant next to the HOJO's called Rosa's Cantina. They had good food, very authentic and great pricing. The drinks were the cheapest anywhere in town. The area around the HOJO's did not the best and reminded us of a slum, however it is a short two block walk to downtown and historic route 66. The train station to the Grand Canon is only one block away.

Never stay at the howard johnson Hotel in Williams,AZ. Walter miller working the front desk is "very" rude. He tried to charge my credit card twice last night. Then when i refused to let him and my family and i left he charged my card(draining it)for what i can only asume as a cancelation fee. He also did this very same thing to the nice french man before us. I posted this 3 times on Howard Johnson facebook page but they removed it because they do not want you to know how bad their company is.I keep getting told to call their customer care line. I did they said they wrote out a complaint and the manager has 10 business days to respond. Then What? Walter lies and i still am out all that money? I will never do business with this hotel chain again. Please stay away from this hotel chain!!!!!!

This had to be my worst experience in a hotel. The beds were so hard that I would have been more comfortable sleeping on the carpet if it wasn't so gross. I've heard old wives tales that some Indian (from India) like to sleep on a bed of nails.. or was that Asian people. Anyhow I prefer something a little softer than that. Besides the fact that anytime you moved you would hear the plastic that was still left on the mattress. There was mold and mildew in the bathroom. The furniture was pretty worn and the security fence (wire) around the perimeter left much to be desired. They also just had screw locks on the windows and nothing more. The only positive thing I can think of regarding our stay there was when we checked out! Pay a little more and stay somewhere else.. this place is a huge waste of money. I should have spent a little more and stayed at the Holiday Inn Express or the Grand Canyon Railway hotel. That's where I stayed the last time I visited. Worth spending a few extra bucks.. TRUST ME!

My husband, a friend and I arrived at this hotel where we have prior reservation for 2 rooms. We called for service since there was nobody at the front desk. A lady show up with lack of education, bad attitude and poor dressed. I asked her for check in. She looked in the computer and nothing show up but we have the confirmation number. She wants to charge us more of what our reservation was. Finally after many inconvenience with the lady and many excuses dificult to understand her, due to her lack of English, we decided to cancel and went to Econo Lodge Hotel in the Main St where the personnel and services were oustanding. Mrs Patel was her name and she need to take a course in customer service and English. We did not got into a room, but it might be as dirty as the welcome area. I do not reccommend this hotel.

Our stay at this hotel was relaxing. The breakfast was simple but filling. The pool was nice and heated, the hot tub however was out of order. Our room was clean, and the beds were better than average. The owners were kind and gave the hotel a special essence of personal hospitality.

We were travelling to Williams when we had a minor car accident - managed to get the rental car to the Howard Johnson (where we had reservations) parking lot at around 11:00 p.m.; the car then stopped. We checked in and the next morning the hotel owner helped us find a towing company, called to find us a tour to the Grand Canyon, as we no longer had a car, and he knew the tour companies(and was known by them); he looked after getting our car towed to the repair dealer while we continued our vacation. He recommended local restaurants. The next morning, he drove us to Flagstaff to pick up our car. Can't get any better service than that!