Motel overbooked - no room after making reservation
By A Yahoo! Contributor, 08/05/07
We made a reservation for this place a month in advance. We get there at 2:30 in the afternoon and they said sorry, we overbooked our rooms. A family reunion came in and they gave them all the rooms instead of honoring their reservations. They did have our phone number but never bothered to call. The boy working there called the manager but she did not care about it and said to offer us a discount on the room in the basement. They offered us the basement for $10 less but the room was very very small, stunk and had no bathroom. They said we could use the bathroom upstairs. The bed was a sofa that made into a bed. The boy offered us a discount next time we come thru, but we will never patronize a place that does not honor their reservations, the Sagebrush Motel down the street is much better, does not look like much on the outside but offers a clean room and they are friendly people.