This truly was the worst hotel experience I have ever had. Our room had no working shower, no working a/c, no hair dryer, and there was trash outside our door including a used contraceptive device. The hotel had no drinking water for guests. They advertise wifi...they do not have it. The owner was horrible and wasted over an hour of our time arguing that the plumbing wasn't her problem. We didn't have enough towels for the room and were charged $169 a night. The owner was the worst part of our stay. She was rude and not accommodating. Not once did she apologize for the conditions or offer to help in any way.
Aside from location (we attended a wedding at the San Juan Mission two blocks away), it was a miserable experience. The hotel staff gave conflicting and inaccurate information. We were told wifi worked, and it did not. Extra charges for a crib, which one clerk said was free but then the owner charged us. The owner appeared stingy, cold, rigid and, inhospitable, defensive and combative when we had the following problems: non-functioning shower; non-functioning a/c; dirty floors; we saw a used condom on the rug outside our door when we moved in; rubber sheets; no access to drinking water. Although they charge an extra $20. for a third person, we had to call down for them to deliver extra towels. The most outrageous was when the a//c and broken shower were pointed out the owner argued with us rather than fixing the problem. All in all a lousy experience. We strongly advise against staying there.
With music, for instance, divergent reviews are almost the norm because different people like different things but when it comes to a room people mostly want the same things. For me the minimum is a clean bed and clean shower and anything else is an extra. For us a Jacuzzi and double shower heads (and a lack of options) made the decision. They lived up to expectations. The rest of the room was just a cut above Motel 6. Linen was clean but old, floor boards were creaky. The bed was just OK. I cannot fault the service, very pleasant. It is obviously an older hotel and, I suspect, was once a very good one. However it is independent and I suspect the money is just not there to upgrade. One nice touch is that there are skylights down the center and plants. Problem is the plants could use a little tlc. It would not take much for this place to go from three stars to at least four.
One major plus is that just a few doors down is an excellent Basque Resaurant.
We've stayed there many times and will go back again in 2008. The only problem I've had with service is that the different clerks sometimes seem unsure of the price for a given room. The staff came promptly on the two occasions we arrived to find ants in the shower, and the ants did not return. The staff also came promptly when a drunken guest mistook our room for his and banged on our door one night. We have never had dirty or substandard towels or bedding. The price is acceptable for California, but they could use a few upgrades like fridges.
If one wants a view, one has to book on the second floor. The staff was helpful pointing out which rooms were best, and we had no complaints. The hallway is quiet and spacious, adding to the Mission-era atmosphere.
The nearby Mission Cafe seems to be up for sale, but excellent meals -- including breakfast -- can be had at Dona Esther's Mexican restaurant down the street. The restaurant is well known and draws guests from near and far -- including us, from Europe.
Service was the worst we have experienced in 60 years and we have travelled all over the world! Rooms were dirty, pillows were old and cheap, towels were so thin they were barely there. I could go on and on. Don't stay there!
I was in the area for business and found the Posada to be located conveniently. The room had more character than a chain hotel. The jacuzzi tub and double shower heads were unexpected in a small town hotel. Breakfast was fresh breads from local bakeries. The downside was no internet availability.
Like a lot of other people, we read that this place was dirty and not worth the money. We chose to stay here because my nephew was married at the mission. I'm glad we did because the convenience was incredible.
rs. Perez and her staff made every attempt to make our stay pleasant and above all very comfortable. The price of the room may be a little over-priced, but what isn't in California? We had a wonderful experience and would encourage others to use this inn as well. K. Meischner
At $115 per night, the Posada de San Juan is insultingly overpriced. It is worn, torn, dark and dirty. The 4:00 P.M. check-in time starts our stay as the first of several annoying features. A swarm of flies lives in the lobby, where the Costco-continental breakfast will be in the morning. All rooms face a central hallway on two tiers, like a prison cellblock. On 3/17/07, room 104 has no refrigerator, microwave, or coffee maker. It has no porch or balcony. The table and chairs are small and uncomfortable. The room has no decoration or wall hangings of any kind; it has no towel bars. The soap and shampoo are the cheapest available. The "in-room whirlpool spa" is spotted with mold and rust, and far too small to accommodate two people. There may have been a hanging lamp in the past, but now there is a bare metal plate covering a hole in the ceiling. The light bulbs in both bedside lamps are burned out.
The staff has no concept of service or hospitality, and ignores our request for light bulbs. We bed down and try to sleep, but at midnight the clock radio turns on at high volume. We are eager to leave. At 7:05 A.M. the front desk is dark and deserted. After many rings a cranky woman answers the phone, saying "We open at seven, but I'm here now."
The best part of our stay is the triumphant crowing of neighborhood roosters as we make our escape. I would rather sleep in my car than spend another night at the Posada de San Juan.
The Oldest And Most Prestigious Hotel In Costa Rica, With More Than 90 Years Offering The Best Personalized Service. Located
In San Jose Downtown, Within Easey Walking Distance From The Most Important Points Of Interest In The City, Such ...